Lucy Summerhill

[Lucy Summerhill @cindersluce]

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[Lucy Summerhill @cindersluce]

@TUIUK @TUIUKcares

[Lucy Summerhill @cindersluce]

#tui TOM 6676 what is going on???

[Lucy Summerhill @cindersluce]

@Andri_Ch @CrazyBearGroup I will do the same! Thank you

[Stew2676 @stew2676]

Beware of vouchers at @CrazyBearGroup had to cancel because of weather yesterday and were told many had cancelled and to email about extensions to vouchers now told the directors decided no extensions so out of pocket and tough guess there were many in same boat yesterday

[Stew2676 @stew2676]

@GrahamofBushey @sterushton @CrazyBearGroup Had the same problem yesterday was told no problem over the phone jut to email feedback and got exactly the same email as you £100 down think they really are penny pinching really I think there will be lot more people in the same boat

[Graham From Bushey @GrahamofBushey]

@CrazyBearGroup WARNING - Don't buy a Crazy Bear tea voucher. They have zero customer service and are rude. Tried to defer to a different date due to the snow & they refused. Restrictive T&C's. Once they have your money they don't give a damn about you. BE WARNED

[Lucy Summerhill @cindersluce]

@CrazyBearGroup @CrazyBearGroup
To all my friends/ colleagues- don’t ever use this chain, they would rather compromise customers safty than show any goodwill!!! #fuming.

[Lucy Summerhill @cindersluce]

@CrazyBearGroup Appaling customer service!!! Withholding £120 deposit of mine for cancelling dinner Sunday evening because there was 6” of snow and we were unable to travel!!!! It was UNSAFE- roads were closed???
To all my friends/ colleagues- don’t ever use this chain!!!!

[Lucy Summerhill @cindersluce]

carlammaylin's photo https://t.co/Fdb9TEt10Z

[Lucy Summerhill @cindersluce]

@Tdv3169 @Jules2799 So lush!! I can't wait! 😘 gorgeous picture! xx

[Lucy Summerhill @cindersluce]

@Jules2799 Happy 5th Wedding Anniversary to you and Paul. Can't wait to see you and Ruby next week. Enjoy your day, Love you loads xxxx

[Lucy Summerhill @cindersluce]

@neversecond21 yeah that sounds great- Fred has to get a pass tho!! 😁... Dear lord!!! Think you can delete this!!! AS IF #goodtimes

[Lucy Summerhill @cindersluce]

@neversecond21 not many that can mate!! 😂😂🙈- hope you are well 👍🏻👌🏻

[Lucy Summerhill @cindersluce]

@neversecond21 OUCH!!!

[Lucy Summerhill @cindersluce]

@neversecond21 where have you been four 10 years tho?

[Lucy Summerhill @cindersluce]

@FandFclothing in Novy Smichov in Prague and F&F looks outstanding!! Shame I haven't got more room in my hand luggage!

[Lucy Summerhill @cindersluce]

@ThomsonCares and I have never had an experience like this- dreadful customer service!!

[Lucy Summerhill @cindersluce]

@ThomsonCares now waiting queuing to get on the flight, no communication to your customers- I fly every week with work on low cost airlines

[Lucy Summerhill @cindersluce]

@ThomsonHolidays @LDNLutonAirport terrible long queues at checkin- disgraceful!!!