The @AIatDoorDash team is grinding hard. Working in a separate space, alongside with AI-native founders like Aryan
We're looking to hire AI researchers to help us push forward the frontier of agentic commerce. See below on how to apply or DM me directly with a cool project you've worked on.
We ran out of whiteboard space and are on the walls @AIatDoorDash
Come push the frontier with us - we’re looking for summer and fall research fellows. Any education or experience level, unlimited compute, mentorship from senior researchers, and full publication support + a very generous stipend.
8 million orders a day. Every edge case is real. Building a delivery network across robots, drones, AVs, and Dashers sounds cool, and it is. The hard part nobody talks about is the algorithm deciding which one takes your next DoorDash order. We call it the Autonomous Delivery Platform.
Today, we're launching a new suite of AI-powered tools to help our merchants grow their sales. Some highlights:
1) Onboarding that reads your website with AI and sets you up on DoorDash automatically, and 35%+ faster
2) AI photo editing to make every menu photo look professional
3) AI-built websites to power your online ordering in minutes
4) Marketing campaigns that read write and send themselves, AI-optimized to be the most relevant to customers
At DoorDash Labs, we're building a ground up-vehicle for autonomous deliveries, developing a logistics system using the latest tools in AI and deep learning.
These are some of the people making sure Dot is ready for the road.
For years, customers have been telling us they want retail goods on DoorDash.
Today, Retail is now one of DoorDash's fastest growing businesses. Glad to see us getting some recognition for it from @TIME!
Today, @TIME named DoorDash one of the 10 Most Influential Companies in Retail as part of this year’s #TIME100 Companies list.
What started as a mission to empower local economies has grown into:
🌏40+ countries around the world
📦 500,000+ products available in under an hour across the average U.S. consumer
📍 10B+ deliveries completed
From AI-powered merchant tools like SmartScale, to our delivery robot Dot, to the Autonomous Delivery Platform that optimizes delivery methods across all orders, we’re developing technology to level the playing field so local retailers can compete and thrive.
We’re building the infrastructure for the future of local commerce, expanding access to the products consumers need and the local businesses that power our communities.
https://t.co/ToLRsZdaPW
Some interesting possibilities to come re: agentic payments on @DoorDash. Excited to explore those with @tempo
Great to see @t_xu + @Collision talking about how to help local businesses win.
We’re excited about stablecoins for a simple reason: they can help Dashers and merchants get paid out faster and more reliably.
Fortunate to be an early partner with @tempo
DoorDash, one of the world's largest local commerce platforms, is building stablecoin-powered payment infrastructure on Tempo for its marketplace of merchants and Dashers across 40+ countries.
Hear from @andyfang, co-founder of @DoorDash on why:
@chrispa is a legendary operator. He totally changed the trajectory of DoorDash when he joined and upleveled us across the board. Very fortunate to have had the opportunity to work with him. The rare executive who pairs great strategic thinking with operating at the lowest level of detail
Claude desktop team does not use Claude desktop. You can feel it in how buggy the product is. Same with codex CLI
Whereas you can clearly tell the Claude code team uses Claude code; codex team uses codex desktop
I feel bad dunking on them so much but it's genuinely absurd how bad the new Claude Code desktop app is. You can feel the vibe code leaking everywhere.
Every "feature" is barely integrated and full of edge cases that weren't considered. Every menu feels barren, stuffed in last second for some random toggle. Every hotkey breaks as soon as you try to do anything else.
I've lost track of how many bugs I've encountered. I found at least 40 in under an hour. And it's all truly absurd arcane shit. Stuff like voice mode typing in all input boxes instead of just the one you have focused.
Any one of these issues would have been enough for me to do a massive post-mortem and likely fire someone. A $400b company shipping this is absurd.
I feel like I'm going mad. How does anyone seriously use this?? It is broken on fundamental levels that are hard to comprehend.
How are we supposed to trust the code these models produce if Anthropic's official showcases are absolute slop?
Dedicated video on this coming tomorrow. Just needed to get this off my chest.
Dashers have delivered billions of orders but this was our first to 1600 Pennsylvania Avenue!
Sharon, a Dasher and grandma from Arkansas, knocked on the Oval Office door to thank @POTUS for delivering No Tax on Tips, a policy that helps millions of hardworking Americans keep more of what they earn.
This is the kind of change that can happen when tens of thousands of Dashers like Sharon make their voices heard.
Extremely impressive team building the future of AI enablement for enterprise. They’ve been able to maximize intelligence from the SOTA models, earned access as early test partners of Sonnet 4.6 even as a stealth startup.
Congrats @rohanbchopra on the launch of @conveyAI!
Always great to see DoorDash alumni building the next generation of companies
In 2014, DoorDash ran on a guy named Steve.
Every dasher shared their location with him on Find My Friends. Order comes in, Steve finds the closest one, texts them. It worked until it didn't.
We sat next to him and turned that manual process into software. Steve went on to build and lead our support org.
I've spent the last year watching the same pattern play out across every industry. Smart people manually holding critical workflows together because their systems haven't kept up. AI helps, but mostly as an assistant - it makes you faster, it doesn't take work off your plate.
That's what we’re building at @conveyAI. Digital teammates that operators train themselves, that run autonomously, and that fully own a process end to end.
Today we're out of stealth.
Grateful to NBC Universal, Samsara, Faire, TelevisaUnivision, Unity and our other customers who bet on us early.
The era of asking your best people to manually run critical business processes is over. The future belongs to the 100x operator.
My conversation with Tony Xu (@t_xu), co-founder & CEO of @DoorDash.
0:00 DoorDash MVP in 43 Minutes
1:39 How Delivery Worked in 2013
3:17 Small Business Roots and Insight
5:48 Why Restaurants First
8:24 Palo Alto vs San Francisco
11:03 Early Customers and Unit Economics
15:22 YC Summer Three Questions
19:50 The Hidden Complexity of Delivery
22:02 Competing on Invisible Details
23:54 Chaos Data and Experiment Loops
30:58 Trust Reset Every Day
31:30 Stanford Game Meltdown and Refunds
34:41 Scaling Through Experiments
37:37 Customer North Star Metrics
40:10 CEO Customer Support Habit
42:55 Anecdotes Versus Data
46:52 Eternal Mission Local Economies
50:09 Turning Data Into Merchant Growth
59:12 New Products Beyond Delivery
1:01:14 Autonomous Delivery Strategy
1:05:06 Hiring Rhodes Scholar Navy SEALs
1:12:46 Driver Switch Experiment
1:13:42 Who Delivers and Why
1:15:33 Hiring for Action
1:18:07 Earned Secrets via Experiments
1:20:01 Money vs Problem Solving
1:21:18 Thousand Days of Hell
1:26:04 Staying Sane as CEO
1:30:07 Ignore the Stock Price
1:31:44 Two Operating Systems
1:35:17 Internal Venture Stage Gates
1:38:17 Learning from Founder Peers
1:42:29 Jiu Jitsu Lessons
1:44:37 AI Changes the Loop
1:47:01 Data Needs Action
1:48:24 Closing Thoughts
Includes paid partnerships.
This is not a demo. We're building autonomous delivery logistics in the real world.
This is just scratching the surface on the autonomy problems that lie ahead. If you're interested to work at the frontier of autonomy, we'd love to hear from you
Introducing Dasher Tasks
Dashers can now get paid to do general tasks. We think this will be huge for building the frontier of physical intelligence. Look forward to seeing where this goes!
Today we are welcoming the Metis team to DoorDash as part of DoorDash AI Research.
For the past six months, DoorDash has partnered with Metis to build AI agents together, and we have been consistently impressed by their team. By joining forces, we aim to accelerate our plans on building agentic commerce and pushing the frontier of physical intelligence. Excited to share more there soon.
It’s still early innings with how AI will transform local commerce, and we’re looking forward to exploring those possibilities together with Aryan, Aayush, Marcus and the Metis team!