Chairman of North Hampshire Urgent Care and Bourne Education Trust. Passionate follower of Welsh rugby, Chelsea & the Man from Galilee. Views are personal.
So sitting at New Malden, three cancelled trains in a row but actually running fast to Waterloo to catch up. Very poor customer service. Standing room only np doubt when one eventually turns up
@SW_Help
@British_Airways My bag has still not been delivered by @ecourier although the website says it was due for delivery and assigned to a driver on 17th May. You don't answer the phone just saying check the website which tells me nothing. Appalling customer service @British_Airways
@British_Airways@ecourier returned from Rome Friday evening no bags. Ecourier delivered 2 out of 3 yesterday but will not respond re tge 3rd. Not answering phone or emails and live chat cuts out. Not good enough. @British_Airways what are you going to do my contract is with you
@networkrail Yet more signalling problems between Wimbledon and New Malden. Nearly all SWT issues are down to your signalling. When are you going to sort the signalling out of Waterloo, Clapham J, and Raynes Park/New Malden. Constant issues add up to terrible customer service!
@SW_Help Any idea when the vandalised waiting room will be fixed in New Malden? Nothing done since well before Christmas and no sign of any remedial works.
@EdwardJDavey as you should apologise for your inaction as a Minister to the postmaster and postmistresses you refused to meet, especially those in your own constituency.
@networkrail Your customer service into SW London has been disgraceful on Friday 11th April and Sunday 13th April. Signalling issues, track circuit failures and huge numbers of cancellations as a consequence. I thought being in public ownership was supposed to improve service!
Our Years 4, 5 & 6 pupils put their French skills to the test in exciting real-life scenarios! 🇫🇷 From the cinema to the vets and supermarket, our recent French workshops brought language learning to life. #FrenchInAction#LanguageLearning#RealLifeFrench