Hi @curryspcworld @TeamKnowhowUK, after 4 months trying to get back my laptop from your 'repair centres' whilst working from home and being promised a replacement twice, could you explain why I'm now being told that's not going to happen?
@TeamKnowhowUK so good to see your customer service is indiscriminately terrible. Why have I not had any contact when I've been trying to return my item for MONTHS. Again it arrived broken in May and after receiving lies about attempted collections I've been ignored.
@TeamKnowhowUK any reason a laptop specced with Intel i5 gets sent in for repairs for a bent usb port and you send back a similar looking one with cosmetic marks and an i3 processor?? Do you steal parts on the side from unsuspecting customers to up those profits?
@TeamKnowhowUK@TeamKnowhowUK also the multiple SMS's I had from the repair company saying they needed me to contact them urgently, but after calling them 9 times, I still couldn't get through?
@TeamKnowhowUK@TeamKnowhowUK Any ideas why I've been on the phone for over an hour trying to get this sorted and been disconnected twice now? Also, I'm being ignored on Webchat? Are you going to fix this issue please or just pretend it's not happening?
@TeamKnowhowUK@TeamKnowhowUK It would be okay if I hadn't been disconnected from Currys last week as well after the same waiting time, then when I spoke to someone on webchat was told to 'call back'???
What an INCREDIBLE PERFORMANCE.
Fantastic Cash Builders. Tense Head-to-Heads and an AWESOME Final Chase. The team deserve every penny. ๐ธ
See you all tomorrow at 5PM for another episode of #TheChase on @ITV and @WeAreSTV. ๐บ