Bethany Dance

[Bethany Dance @BethanyDance4]

@curryspcworld @TeamKnowhowUK

[Bethany Dance @BethanyDance4]

£40 compensation in Currys vouchers for messing me around for 4 months and promising a replacement laptop with the call conveniently not having been recorded? You should be ashamed @curryspcworld @TeamKnowhowUK

[Bethany Dance @BethanyDance4]

@TeamKnowhowUK My DMs are set to be able to receive messages from anyone.

[Bethany Dance @BethanyDance4]

Hi @curryspcworld @TeamKnowhowUK, after 4 months trying to get back my laptop from your 'repair centres' whilst working from home and being promised a replacement twice, could you explain why I'm now being told that's not going to happen?

[Bethany Dance @BethanyDance4]

@curryspcworld @TeamKnowhowUK ?

[Bethany Dance @BethanyDance4]

And please, none of this 'PLEASE DM US, WE'D BE HAPPY TO HELP' because last time when they decided to downgrade my processor, you ignored me for 4 hours on the phone AND on the live chat, and STILL didn't get it sorted.

[Andrew James @AndyJames793]

@TeamKnowhowUK any reason a laptop specced with Intel i5 gets sent in for repairs for a bent usb port and you send back a similar looking one with cosmetic marks and an i3 processor?? Do you steal parts on the side from unsuspecting customers to up those profits?