@AlphaCapitalUK — $11,000 PAYOUT DENIED
1/ I have been a trader for 5 years. I have held maximum allocations with @FTMO_com and @fundingpips , alongside other prop firms, with more than $1.3M in total funded allocation.
2/ I passed Alpha Capital Group’s evaluation and received a $100k Qualified/Funded account. I traded it personally for 15 days, exclusively from my iPhone, before requesting an $11,000 payout at the advertised 80% split.
3/ On 16 September 2026, Alpha refused the payout and permanently banned my accounts and dashboard access. Their stated reason: their CID/device-identification system allegedly linked three devices associated with my account to another user, “Leo”, whom I do not know.
4/ Alpha has not alleged that Leo placed, copied, amended or closed any trade on my account. I have formally requested the relevant timestamps, IP addresses, session logs and technical evidence. As of 24 September 2026, I have received no substantive response.
5/ Four days before the payout request, I also joined Alpha’s affiliate programme. My content generated approximately $2,000 in account sales through my code, representing $200 in expected commission at the agreed 10% rate. Following the ban, I no longer have access to the affiliate dashboard or these records.
6/ I had also promoted a 3 × $50k Alpha giveaway. I was informed that winner selection is made by the influencer rather than through an independently random draw. In light of the termination, I ask Alpha to clarify publicly how this giveaway will now be handled.
7/ I am sharing documented facts, not making accusations. I remain ready to cooperate with a genuine technical review and will update this thread if Alpha provides the evidence requested.
Bonus: I'd already had problems with them last year regarding denied payouts, but I decided to give them another chance—a decision I now regret...