@apschaefer@angi_home Thank you for bringing this to our attention. We located both tickets and see that our Member Care team responded to the first on 5/13 and the second on 7/8. It's likely the responses were routed to your spam or junk folder. Our team has emailed again today to offer assistance.
@yuriramos@angi_home Hi Yuri, Thank you again for reaching out. We responded to your DM and hope that your concerns have been resolved to your satisfaction. Let us know if we can assist with anything else! -AngiSupport
@ElleLeeO Thank you for bringing this to our attention and we sincerely apologize that you had this experience. Please send us a direct message with your contact info so we can locate your account and we'd be happy to further assist you. -AngiSupport
@lthomasnews Hi Luke, Thank you for notifying us about your experience, and we sincerely apologize that it was anything but positive. We want to work to make this right. Our team was able to locate your booking and we have sent you a follow up email with additional support. -AngiSupport
@Leticia58878727 Hi Leticia, Thank you for reaching out. We've replied to your Twitter DM, please reference our response for additional support. -AngiSupport
@don_deusen Hi Don, Thank you for bringing this to our attention and we apologize for any frustrations. Please send us a DM with your contact info so we can locate your project in our system and we'd be happy to assist and follow up with you directly. -AngiSupport
@ajaykapoor2015 Hi Ajay, We apologize for any unresponsiveness on our part. We're here and happy to help! Please send us a DM with your contact info so we can locate your account to further assist you. -AngiSupport
@SallyM83697900 Hi Sally, Thank you for bringing this to our attention. We're sorry to hear your experience wasn't a more positive one. Please send us a direct message with your contact info so we can locate your account to assist you further. -AngiSupport
@jonikeith @oisinhanrahan Thank you for bringing this to our attention. This is definitely not the kind of experience we want our customers to have. Please send us a direct message with your contact info and we'd be happy to locate your account and assist you further. -AngiSupport
@TheMarketMajor1 We're sorry to see that you've had anything but a positive experience with us. Please send us a direct message with more information about your experience and we'd be more than happy to assist you. -AngiSupport
@TheWizOfBlizz We are sorry that your experience was anything but a positive one. We're happy to help you unsubscribe from emails if you aren't interested, and you can DM us your contact info. If you'd like help finding the right pro for your project, feel free to call us at 888-811-2644.
@tooo_trill Once you log into the site, type your search into the field titled "Lets find what you're looking for". When a small window pops up, scroll to the bottom and click "Continue search for..." to browse pros and contact them at your convenience. We hope this helps! -AngiSupport
@tooo_trill We appreciate your feedback and we apologize if this has caused any frustrations. You can search the directory to see a list of pros instead if you do not wish to submit a project request or give out personal info and receive calls about your project.
@ChrisGa07243142 Hi Chris, We appreciate you reaching out and sincerely apologize that your experience was anything but positive. We're here and happy to help. Please send us a direct message with your contact info and more details about your experience and we'd be happy to assist further.
@femalecamper We appreciate you reaching out. If a pro has any questions or concerns about their pay from homeowner bookings, they can refer to the terms and conditions they agreed to, or they can contact [email protected] for follow up. -AngiSupport
@heyjustinsousa Hi Justin, We appreciate your feedback and apologize for the frustrations. We have passed this along to our development team, and welcome you to contact our Customer Care team at 888-811-2644 so we can assist you with troubleshooting. -AngiSupport
@RobBrow95772176 Hi Rob, Thank you for your feedback and we apologize for any frustrations. Project will show in chronological order, so if you are not seeing your recent projects or bookings, send us a direct message with your contact info and we'd be happy to assist you. -AngiSupport
@allsnarkasm We apologize if you've had anything but a positive experience with one of our pros. We do verify and require licensing for all major electrical, but licensing is not required for minor things like changing outlets, lighting fixtures, switches, etc.
@davidbowlin Hi David, We apologize for any unwanted calls you've received from us. Please send us a DM with your contact info and we'd be happy to place you on our Do Not Call list. -AngiSupport
@mmpadellan@angi_home@HomeAdvisor We appreciate you bringing this to our attention and we sincerely apologize for your experience. This is definitely something we want to investigate and address accordingly. Please send your contact info to [email protected] and we'd be happy to assist you and follow up directly.