Dave

[Dave @AngryDave47]

This sounds more like the truth. @LeShuttle own up to your weaknesses and communicate - we will respect you more and even forgive. When you spread lies and misinformation we will hate you, and vote with our feet and wallets.

[Benjamin Hall @LondonBen]

@LeShuttle When we reached the check in after 4 hours on the motorway last night the attendant told us that the ticket system was down (on the busiest day of the year). He wrote our tag with a pen, vehicles were dribbling through. That's what happened, wasn't it @LeShuttle?

[Dave @AngryDave47]

@LeShuttle We joined the Eurotunnel queue on the M20 at 8pm last night in time for a 21.36 train. No traffic incidents, just an insane queue for the tunnel. It looks like we may be boarding a train shortly after some 12 HOURS of queuing. How dare you @LeShuttle lie to your customers.

[Dave @AngryDave47]

@Paularthurphoto @LeShuttle Not the fault French passport control this time. All lanes clear. It is lack of trains and incompetence of @LeShuttle management.

[Dave @AngryDave47]

@LeShuttle The delays are NOTHING to do with the motorway accidents. Do not believe @LeShuttle lies. The delays are due to incompetence at Eurotunnel with queues of thousands of cars backing on to the M20. Shame on you @LeShuttle for peddling lies and misinformation.

[Dave @AngryDave47]

@LeShuttle 90 mins delay??? Are @LeShuttle on a different planet and completely out of touch with their customers? We have been queuing since 8pm last night ie for 12 hours and not 90 minutes. Total incompetence and disgusting service. We expect better & demand refunds and compensation.

[Dave @AngryDave47]

@LeShuttle French passport control completely clear. The 10+ hour delays are nothing to do with the French passport controllers, but rather everything to do with the incompetence of the @LeShuttle management. @BBC_WHYS

[Dave @AngryDave47]

@LeShuttle 9 hours delayed so far. Look at how many red x signs. Disgusting service @LeShuttle. People with young children and pets having to queue throughout the night without sleep - we demand full refunds and compensation for the conditions you are making us go through.

[Dave @AngryDave47]

@BBC_HaveYourSay @KatStock81 Disaster @LeShuttle as well. Been queuing on m20 for 9.5 hours. Some cars driving illegally on hard shoulder. People walking on the motorway walking dogs and looking after children.

[Dave @AngryDave47]

@LeShuttle 9 hours of queuing now, and still no communication from @LeShuttle as to cause of delay, or how long till we can check in. Disgraceful service. The Directors should all be fired. Who would book with Eurotunnel again after this? @BBC_WHYS @SimonCalder

[Dave @AngryDave47]

@BBC_WHYS

[Dave @AngryDave47]

@LeShuttle 7 hours in queues with no food, water or toilets. You are treating us like animals. Shocking and disgraceful service. No communication at all - why do have a twitter account if you don’t use it to communicate with your paying customers?

[Dave @AngryDave47]

@LeShuttle

[Mrs Stevens @mrsStevo77]

@LeShuttle what the hell is going on???? COMMUNICATE.

[Dave @AngryDave47]

@DulcieJoslyn @LeShuttle We have 3 kids and a dog. Been stuck in car for 8.5 hours now. How dare you @LeShuttle ruin the start of our well deserved holiday. You should be ashamed of your service.

[Dave @AngryDave47]

@LeShuttle Why don’t you tell us what is going on? We have been queuing for HOURS on the M20 to even reach check in. The communication from you is appalling.

[Dave @AngryDave47]

@Stevebobbyb @LeShuttle @LeShuttle what is going on? Stop the public relations BS and tell us why the queues are backing onto the M20 for HOURS.