@amznsellerhelp amazon has been blocking our BRAND REGISTERED LISTING for infringing on OUR OWN TRADEMARK??? We have created case after case and emailed you directly @dharmeshmehta - we know you know our brand, we please help us and get your team to stop closing our cases. 17097658121 and 17090065491
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After 7 years as an Amazon reseller, Amazon's Hazmat program has cost us over $60,000 in losses. They approved extra hazmat storage for one SKU, then disposed of our inventory instead of returning it. Now it's happening again with another SKU. @amznsellerhelp
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A competitor on Amazon took down our hero ASIN by filing a false copyright infringement claim on all our listing images, despite our copyright registration and three-plus years of use. As a small family business, this is devastating.
@dharmeshmehta@amazonHelp@amznsellerhelp
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🚨Urgent Action Needed @amznsellerhelp 🚨
Our business is facing a critical challenge due to a false patent infringement claim by a competitor. It is a strategic attack from them. Our listings have been unjustly suspended on Amazon. Case ID 14444343571
@dharmeshmehta@AmazonHelp
One filter I use for making decisions: How much can I influence the outcome after the initial choice is made?
When I can do a lot to influence the outcome, I'm less worried about risk. Even if the choice appears risky on the surface, I can likely create a good outcome with effort.
When I can't do much to influence the outcome, I'm more risk averse. Even my best effort won't move the needle. Your ability to influence the outcome after a decision is made is a crucial thing to consider.
🚨 911 Help Needed @dharmeshmehta@AmazonHelp@amznsellerhelp 🚨
A competitor has uploaded inappropriate images (sex toys) onto our product page. This is not only misleading but also harms our brand's reputation. Case ID: 14384343041
this morning one of our most important Amazon listings, a Jiu Jitsu backpack, was taken down for being a pesticide 🤦♂️
the appeal process takes 5-7 days, at which point we'll of course have missed the busiest week of the year.
hard to say if it's a blackhat attack or an algorithm gone wild, but this is the sort of thing that is maddening about selling on Amazon.
we pay them millions of dollars a year in selling fees and advertising. any other company would give us at least some sort of point of contact to take care of stuff like this. with Amazon it's just a total black hole of overseas seller support cases. any help would be much appreciated @amznsellerhelp@dharmeshmehta