Anjalisyanday

[Anjalisyanday @Anjalisyanday]

@yabhishekhd That's Very good

[Anjalisyanday @Anjalisyanday]

Dear @PayUindiaCare Team,
Please Read Full🙏😢🙏

Thank you so much aakhirkaar aapne meri problem samajh li. Main umeed karta hoon ki ab iska jaldi solution nikal aayega.

Meri ek serious request hai ki please mera case Himanshi se hata kar kisi nayi, professional aur knowledgeable Account Manager ko assign kiya jaye. Mera Himanshi ko personally target karne ka koi intention nahi hai, lekin unka behavior bilkul un-professional hai. Pichle 10 din se unhone mera number regular calls par block kiya hua hai. In fact, jab se mera account open hua hai, unhone normal call par shayad hi kabhi baat ki ho. Wo sirf WhatsApp par baat karti thi, aur ab unhone apna WhatsApp account hi delete kar diya hai.

Aap hi bataiye, jab Account Manager har taraf se contact band kar de, toh ek merchant ke paas Twitter (X) par aane ke alawa kya option bachta hai? Agar mere tweets se aapko bura laga ho toh uske liye main maafi chahta hoon, but merchant ko is tarah ignore karna bhi toh galat hai. Ise aap meri formal complaint ya feedback samajh lijiye. Maine Faizan aur Himanshi dono ko kayi emails kiye, but kisi ka ek reply nahi aaya. Agar case mein koi update nahi bhi tha, tab bhi kam se kam ETA ya 'working on it' bolkar reply toh karna chahiye tha. Email par total silence hai.

Payments hold hone ki wajah se meri mental health kaafi kharab ho chuki hai. Maine market se udhaar lekar orders fulfill kiye hain aur ab mujhe wo paisa urgently lautana hai. Meri aapse humble request hai ki please mera 50% amount turant release kar dijiye taaki main apna udhaar chuka kar thoda mentally relax ho sakun.

Baaki ke amount par 210 din ka hold lagana kisi bhi tarah se theek nahi hai. UPI transactions ke dispute ki timeline generally 45 days hoti hai. Toh please meri last transaction date se 45 din count karke mera bacha hua UPI amount release kar dijiye. Haan, jo mere card transactions hain aur jinke chargebacks abhi 'submitted to bank' status mein hain, aap unko final result aane tak hold par rakh sakte hain.

Help Me Please @PayUindiaCare @PayUindia @AnirbanPayU @RBI @RBIsays

[Anjalisyanday @Anjalisyanday]

Dear @GovSMalhotra @DasShaktikanta @RBIsays @RBI You can see in Attachment @PayUindiaCare apne Merchant ko Kaise Block krta hai @PayUindiaCare se Ayesi ummid nhi Thi @PayUindia @AnirbanPayU mai aapne paise ke liye etna Pareshan hu and yah and enki team bass Block kr rhi hai Help me @RBI

[Anjalisyanday @Anjalisyanday]

@PayUIndiaCare Please respond to my emails instead of leaving the matter unanswered. I understand the 210-day hold, but most of my transactions are UPI. Kindly consider releasing 50% of the eligible settlement and hold the remaining 50% for 45 days from the last transaction date against any UPI disputes.@RBI

I have borrowed money to fulfill customer orders, so holding the entire amount for 210 days is causing serious difficulty.

Today 25 Day over holding Fund When it's Release? Provide at least expected date

I have no interest in posting repeatedly on X, but when your team doesn't communicate properly, I have no option but to raise it here. I acknowledge my domain may appear gaming-related, but I do not sell gaming items/services. If the domain is the concern, I am willing to change it. This should have been communicated during onboarding.

Please review this fairly and provide a clear response.

[Anjalisyanday @Anjalisyanday]

@fuyu_kasumii Yes

[Anjalisyanday @Anjalisyanday]

@Adnan4252 @TeamYouTube @nealmohan Bro first check it's number showing in screen shot is ****90 is your or not if this is your than you can recover it easily need help than come in dm

[Anjalisyanday @Anjalisyanday]

@pubgque38134522 @Flipkart @flipkartsupport @FlipkartS82570 Same case in @blinkitcares no one able to. Help i. Ordered Apple Cable

[Anjalisyanday @Anjalisyanday]

@Raktimsamajseva @RSSGroupSanatan @_sinhaakash @indianjones90 @gocashfree @PayUindia @Lazy_Pay @PayUindiaCare @nasscom Bro you can't do anything because payu and there team only have a Template Response system no one read your Query and Issu just send a Template Response @PayUindiaCare @RBIsays

[Anjalisyanday @Anjalisyanday]

Bhai ye @PayUindiaCare sirf chote merchant ke uppar rule Apply krti hai baki koi jha enko Jada commission ya jada bussesines dikhta hai waha trunt approval dete hai and enki team, kis Tarike se kaam krti hai mere profile me jake dekh skte ho and jab enko Kuch nhi milta to Gaming and risk Bol ke Matter clear krne ki sochte hai

[Anjalisyanday @Anjalisyanday]

Thanks You @PayUindiaCare
KAM ko notify — 17 Sep ko bhi kiya gya tha. Uske baad ticket auto-close, Hogyi koi date nahi aayi, ₹97,944.86 hold hi rha

Ab 26 Sep evening tak registered mail pe umid krunga Ki PayU Team and my KAM Reply karengi and Expected date mujhe milegi Solution ki. 🙏

[Anjalisyanday @Anjalisyanday]

@PayUindiaCare @PayUindia @RBI @RBIsays
PayU settlement (₹97944.86) on hold Koi accountability nahi.

MID 13540365 | Ticket NA1704309923
Expected close: 05 Sep 2026

17 Sep: “Issue Resolved, KAM contact karegi.” (aaj tak contact nhi ki )

20 Sep: Ticket AUTO-CLOSED. Settlement aaj tak nahi aaya.

22 Sep: Nodal Desk se CSAT email — “resolution se satisfied?”😂. (Us Tickets me Himanshi Faizan se Puch rhi hai kya Update hai and faizan ne Replay nhi diye aur ticket Close krdiya gya, wah payu wah)

Hold reason pehle chargeback bataya gaya. Wahi email aayi, aur ticket pe bhi wahi tha. CB ki full details ticket par already shared hain — docs, refund ARN, aur explanation. Merchant side Pending Response = 0.

Phir bhi paisa Hold hai. Ab language “fraud / clearance / KAM se baat karo” pe ghoom rahi hai, lekin koi naya written reason ya complaint number nahi mil raha.

Do employees ek dusre par daal rahe hain:

Faizan ticket pe: KAM se baat karo.
KAM Himanshi Sharma: Call pick nahi karti. Jab pick karti hai toh kehti hai mere paas update nahi hai, baat idhar-udhar karke taal deti hai. 19 Sep ko usne khud Faizan aur Nodal ko likha: “Please update on this.

Faizan merchant ko KAM ke paas bhejta hai. KAM ke paas jawab nahi, wahi update Faizan se maangti hai. Merchant beech mein pis raha hai 😭

Dear @RBI @RBIsays @jagograhakjago @GovSMalhotra @DasShaktikanta @FinMinIndia, regulated PA ke yahan nodal/desk ticket bina final reply ke band kar di gayi. KAM aur Risk ke beech ping-pong chal raha hai. Hold reason pehle CB bata kar details le li, phir bhi release nahi kiya. Kindly in par koi action lijiye. Hum in par trust karke business karte hain lekin yeh log is tarah ki service de rahe hain, aap attachment mein dekh sakte hain.

Merchant kya kare jab dono bol rahe hain ki ek dusre se pucho?

Maang:

Ek owner, written hold reason.

Agar CB hi hai toh ticket pe diye hue record ka kya decision hai?

Undisputed settlement release + date.

Loop band karo.

Ticket close karke hold par mat chhodo.

@PayUindia @PayUindia
@AnirbanPayU @ANI @Cyberdost @dir_ed @NCRBHQ @aajtak @moneycontrolcom @CNBCTV18News @TheEconomist @Inc42

[Anjalisyanday @Anjalisyanday]

@PayUindiaCare

Gaming activity + risk review — registered mail pe likh do, X pe nahi.

Kaunse transactions / kaunsa product unhe gaming dikha

Yeh cyber complaints se alag tag hai ya same

Review complete kab, undisputed ₹97,944.86 kab release

Nodal ticket 23183168 bina solution close ho chuki. Wahi portal dubara mat ghumao. Email pe point-wise do.

[Anjalisyanday @Anjalisyanday]

@PayUindiaCare
Registered Merchant: Anjali Syanday (@Anjalisyanday) | MID: 13540365

​Aap mujhe wapas https://t.co/Bj8utymSvk par bhej rahe hain, jabki main pehle hi wahan aur Nodal Officer ke paas ja chuki hoon. Ticket 23183168 bina kisi solution ke 22 Sep ko close kar diya gaya aur mere ₹97,944.86 abhi bhi hold par hain.

​Jo support desk fail ho chuki hai, wahi portal dobara use karne ko kehna koi solution nahi hai.

Kripya apni team ko Boliye ye meri Account Manager mujhe directly email karein And Mujhe Bataiye Kab tak Release hoga

Ek hi support loop mein mat fasaiye aur thodi accountability lijiye!

Check Attachment For Proofs of Closed ticket without Solutions @RBIsays @RBI @GovSMalhotra @DasShaktikanta

[Anjalisyanday @Anjalisyanday]

What A Good Joke @PayUindiaCare Registered merchant Anjali Syanday hi hoon, handle @Anjalisyanday, MID 13540365. Naam match nahi iska koi matlab nahi.

Aapne khud likha MID pe cyber complaints hain aur isliye risk review chal raha hai. Theek hai, batao kaunsi complaint, kaunsa payment ID, clearance kya chahiye.

Ticket NA1704309923 pe docs, refund ARN, explanation sab de chuka hoon. Pending Response 0 hai. 05 Sep tak close karne ko kaha, 20 Sep auto-close, ₹97,944.86 aaj tak hold.

Cyber complaint customer friendly fraud mein bhi laga deta hai. Mera side ticket pe clear hai. Ab registered mail par jawab do — complaint number, ID, kab settlement release.

KAM Risk ko bhejti hai, Risk KAM ko.
Merchant kya kare?

Email Kriye App Mere Registered Email id par Jo Aur Waha Update kriye Aap yah nhi Bol skte ki mai Anjali Syanday nhi hu jitna bhi Doc di hu sab mere Account ka hai Ayese hi kisi ko yah sab nhi mil jata at least Logic to Sahi use kriye @RBI @RBIsays

[Anjalisyanday @Anjalisyanday]

What A Good Joke @PayUindiaCare Registered merchant Anjali Syanday hi hoon, handle @Anjalisyanday, MID 13540365. Naam match nahi iska koi matlab nahi.

Aapne khud likha MID pe cyber complaints hain aur isliye risk review chal raha hai. Theek hai, batao kaunsi complaint, kaunsa payment ID, clearance kya chahiye.

Ticket NA1704309923 pe docs, refund ARN, explanation sab de chuka hoon. Pending Response 0 hai. 05 Sep tak close karne ko kaha, 20 Sep auto-close, ₹97,944.86 aaj tak hold.

Cyber complaint customer friendly fraud mein bhi laga deta hai. Mera side ticket pe clear hai. Ab registered mail par jawab do — complaint number, ID, kab settlement release.

KAM Risk ko bhejti hai, Risk KAM ko.
Merchant kya kare?

Email Kriye App Mere Registered Email id par Jo Aur Waha Update kriye Aap yah nhi Bol skte ki mai Anjali Syanday nhi hu jitna bhi Doc di hu sab mere Account ka hai Ayese hi kisi ko yah sab nhi mil jata at least Logic to Sahi use kriye @RBI @RBIsays

[Anjalisyanday @Anjalisyanday]

Dear @RBI @RBIsays Kindly Look On This types of scam by @PayUindiaCare
@PayUindia i am small Merchants I submitted all DELIVERY PROOF DOCUMENTS AND ALL OTHER DATA But @PayUindiaCare trying To Scam my Money #scam #fraud #payu MID 13540365 Ticket number 23183168 Very Bad Experience

[Anjalisyanday @Anjalisyanday]

@PayUindiaCare @PayUindia @RBI @RBIsays
PayU settlement (₹97944.86) on hold Koi accountability nahi.

MID 13540365 | Ticket NA1704309923
Expected close: 05 Sep 2026

17 Sep: “Issue Resolved, KAM contact karegi.” (aaj tak contact nhi ki )

20 Sep: Ticket AUTO-CLOSED. Settlement aaj tak nahi aaya.

22 Sep: Nodal Desk se CSAT email — “resolution se satisfied?”😂. (Us Tickets me Himanshi Faizan se Puch rhi hai kya Update hai and faizan ne Replay nhi diye aur ticket Close krdiya gya, wah payu wah)

Hold reason pehle chargeback bataya gaya. Wahi email aayi, aur ticket pe bhi wahi tha. CB ki full details ticket par already shared hain — docs, refund ARN, aur explanation. Merchant side Pending Response = 0.

Phir bhi paisa Hold hai. Ab language “fraud / clearance / KAM se baat karo” pe ghoom rahi hai, lekin koi naya written reason ya complaint number nahi mil raha.

Do employees ek dusre par daal rahe hain:

Faizan ticket pe: KAM se baat karo.
KAM Himanshi Sharma: Call pick nahi karti. Jab pick karti hai toh kehti hai mere paas update nahi hai, baat idhar-udhar karke taal deti hai. 19 Sep ko usne khud Faizan aur Nodal ko likha: “Please update on this.

Faizan merchant ko KAM ke paas bhejta hai. KAM ke paas jawab nahi, wahi update Faizan se maangti hai. Merchant beech mein pis raha hai 😭

Dear @RBI @RBIsays @jagograhakjago @GovSMalhotra @DasShaktikanta @FinMinIndia, regulated PA ke yahan nodal/desk ticket bina final reply ke band kar di gayi. KAM aur Risk ke beech ping-pong chal raha hai. Hold reason pehle CB bata kar details le li, phir bhi release nahi kiya. Kindly in par koi action lijiye. Hum in par trust karke business karte hain lekin yeh log is tarah ki service de rahe hain, aap attachment mein dekh sakte hain.

Merchant kya kare jab dono bol rahe hain ki ek dusre se pucho?

Maang:

Ek owner, written hold reason.

Agar CB hi hai toh ticket pe diye hue record ka kya decision hai?

Undisputed settlement release + date.

Loop band karo.

Ticket close karke hold par mat chhodo.

@PayUindia @PayUindia
@AnirbanPayU @ANI @Cyberdost @dir_ed @NCRBHQ @aajtak @moneycontrolcom @CNBCTV18News @TheEconomist @Inc42

[Anjalisyanday @Anjalisyanday]

@Bhumi__M026 @airtelindia @Airtel_Presence You are right

[Anjalisyanday @Anjalisyanday]

@fuyu_kasumii Yes

[Anjalisyanday @Anjalisyanday]

Dear @PayUindiaCare, today I received a call from my Account Manager, Himanshi, asking me to make my website live. I have done so as requested

However, I had emailed PayU 15 days ago requesting that payment acceptance on my website be disabled, as my settlement issue has been ongoing since the 30th. I also raised this with your Nodal Desk, but received no confirmation that new payments were disabled.

Dear @RBI @RBIsays @FinMinIndia @GovSMalhotra @DasShaktikanta @AnirbanPayU Official Sir Please Look On This Matter

If a customer makes a payment now, I may not be able to fulfill the order until my settlement is released. Please note: I will not fulfill any new orders until my settlement is released.

My settlement was put on hold due to chargebacks. I’m attaching screenshots. I have fully cooperated and provided every document requested by your team. Despite this, the lack of support from your team has been disappointing.

Kindly resolve this urgently.

[Anjalisyanday @Anjalisyanday]

@PayUindiaCare Dear @PayUindiaCare, if this was escalated, why haven’t I received any call or email? Merchants trust on @PayUindia , not individual employees. Please respect that trust, provide an update, and resolve this urgently. @RBI @GovSMalhotra @FinMinIndia @DasShaktikanta @RBIsays