Hi Anjali, we totally understand your concern, and we want to assure you that we're taking it very seriously. We have already highlighted this to our internal team, and they are currently reviewing the situation and working towards a resolution. They will revert back to you shortly with an update, and we anticipate having more information for you soon. We appreciate your patience and understanding meanwhile, as we work diligently to address this matter for you. https://t.co/irXCDTxw5e
Hi Raman, this is certainly not the experience we want you to have. Please help us understand your concern along with the contact details/email ID over DM for assistance. Additionally, please be aware that we have separate social media support pages for @payufinance and @Lazy_Pay. Please reach out to the right support team for assistance. You may also reach out to the team via support emails like [email protected] or [email protected] or call at 022-69821111. Their working hours are Monday to Sunday between 10 AM – 7 PM. Hope this helps. https://t.co/irXCDTxw5e
Hi Manya, we apologize if something went wrong. Please help us understand your concern along with the contact details/email ID over DM for assistance. Additionally, please be aware that we have separate social media support pages for @payufinance and @Lazy_Pay. Please reach out to the right support team for assistance. You may also reach out to the team via support emails like [email protected] or [email protected] or call at 022-69821111. Their working hours are Monday to Sunday between 10 AM – 7 PM. Hope this helps. https://t.co/irXCDTxw5e
Hi Rahul, we apologize if something went wrong. Please help us understand your concern along with the contact details/email ID over DM for assistance. Additionally, please be aware that we have separate social media support pages for @payufinance and @Lazy_Pay. Please reach out to the right support team for assistance. You may also reach out to the team via support emails like [email protected] or [email protected] or call at 022-69821111. Their working hours are Monday to Sunday between 10 AM – 7 PM. Hope this helps. https://t.co/irXCDTxw5e
@Anjalisyanday We totally understand you Anjali, we have highlighted this to our internal team and they will revert back to you shortly. We appreciate your patience and understanding meanwhile.
Hi Aravind, we are extremely sorry about this issue and we truly value your patience. We have forwarded your details to our relevant team who will review this thoroughly and get back to you shortly. We sincerely appreciate your understanding and will ensure this is resolved promptly.
@mohammadumar57 Hi Umar, we've asked your relationship manager to reach out and share an update with you. She will connect with you soon and provide you with an update on the case.
Hi Shreejit, we are extremely sorry to know about this unfair practice and we completely understand how distressing this must be. This is not the experience we want for our customers. We are escalating this to our PayU finance team and they will take the necessary actions regarding this at the earliest.
Dear Merchant, your account has been suspended for 210 days from the date of your last transaction due to concerns regarding your declared business activity, website links, KYC/business details, and the promotion of potentially restricted gaming-related services. Accordingly, the settlement amount has been placed on hold and remains under review by our Risk and Compliance teams. Further updates will be shared after the review is completed.
@SkAsifu60021450 Hi Asif, for PayU Fin related queries, please register your concern here: https://t.co/V3M8sfRjAh. The @payufinance team will assist you accordingly.
@antiharass10 Hi, we are sorry to hear this and completely understand your concern. Please register your complaint here: https://t.co/V3M8sfRjAh and the PayU Fint team will assist you accordingly.
@Anjalisyanday Hey, we have notified your KAM about this, and they will update you accordingly. Feel free to reach out to us via DM for further assistance. https://t.co/iPS6AgjdjY
@Anjalisyanday Please reach out to us via https://t.co/RTDjo9Poxr through your registered account for more details. We appreciate your cooperation here.
@Anjalisyanday Hi Anjali, the registered merchant name and your name do not match, so we will not be able to share any updates with you. Please reach out to us via https://t.co/RTDjo9Poxr through your registered account for further assistance. We appreciate your cooperation.