@IndiGo6E@DGCAIndia I had booked a flight on 24th May under Flexi Plus fare and the email clearly says no date change fee. Since then indigo has changed rules and is now charging 299 as change fee. While that is pathetic in itself, why are old T&C not being honoured.
@IndiGo6E As a tax-paying citizen, I'll do what we're all expected to do: absorb the loss and move on.
The ticket confirmation says "No date change fee". Customer support says pay anyway. Even after escalating, nobody seems interested in addressing the contradiction.
Great job @DGCAIndia
@IndiGo6E Bought a Flexi Plus ticket from @IndiGo6E. My confirmation email says:
"No date change fee for 4 days & above left for departure."
Tried changing my flight more than 4 days before departure.
Response: Pay ₹299 because the website says so.
Not even following their own email.
@airindia In such devastating times, air india is trying to save money. You aren't giving me a flight for tomorrow just because of economy vs premium economy. Horrible horrible! If you cancel the flight, you need to put us on whatever is available next. I can't wait until 17th. @DGCAIndia
@airindia just keep sinking till the airline downs. Cancelled the Milan to Delhi flight AI 138. Been asked to talk to agent at Milan (MXP) and they are so shitty scared they have closed the counter and ran away. JUST WOW!
@airindia Acknowledged and your response if just unacceptable. My flight for 15th is cancelled and you are expecting me to take a flight for 17th. I want to fly out tomorrow at all costs. @DGCAIndia
Absolutely furious that the Xiaomi 11 Lite NE 5G which I gifted to my dad last year caught fire and burnt! This is unacceptable, and I'm deeply disappointed with the product's quality @XiaomiIndia, we need answers and a resolution ASAP!
@MiIndiaSupport@Xiaomi#QualityControl
@zomato using wonderful tactic of showing free items as offer in cart at checkout but removing it once payment is done. And this is what is done with Gold subscribers, non gold members might not even be seeing the orders then.
Now after almost a week Amazon is saying that we cannot refund the warranty card since it was an email delivery. So basically, one you charge for extended warranty of a product that was never delivered. Secondly, your agents openly lie on chats. Is that the Amazon policy?
@AmazonHelp I ordered an air fryer from Amazon and a two year extended warranty to go with it. The order was never delivered and upon contact Amazon I was told that the order as well as the warranty (email receipt) would be refunded.
@Delta Why are the people at check-in counters changing pre assigned seats without any discussion? I had selected seats for my family so that they travel together and it got changed at the time of check-in at RDU airport.
The agent did not tell us anything and when asked to place them back together they said they can't do anything. What is the use of pre selecting seats and booking with Delta when these things will happen. Really upset with the experience and discomfort it causes.
@saa1in@tcookin At this point, I have mixed reviews. Till the point of booking, they were prompt and responsive. But since the time we have made our payment, they have been evasive. We still don't have our final trip details, which is only 3 weeks away.
@tcookin We recently booked a vacation with you and once the payment was done your agents have stopped responding to us. As our trip start date is approaching we have been to trying to contact Sejal and she has not responded to our queries in the last 2 weeks.
@tcookin We still haven't received any answers to our queries. We did receive a call, but they did not have any information. Told us that they will call back but haven't. Would really appreciate someone looking into this.