Anne Layzell

I work, freelance, and volunteer in the not for profit sector. Specialisms include Volunteer Management, L&D, Action Learning.

[Anne Layzell @AnneLayzell1]

@tfwrail I'm on a train (until 2.30) and my TFW app has frozen. I can't show the inspector my ticket. I've switched everything on and off several times. It worked at home this morning but not at Paddington or on the train. Any bright ideas?

[Anne Layzell @AnneLayzell1]

@tfwrail I asked to speak to someone else, she didn't want that, so I terminated the conversation. I will now download the new app and sort out rebooking myself. All I want is to rebook the same journey but a day later. Aaaaaagh!!!!

[Anne Layzell @AnneLayzell1]

@tfwrail Hi, I have a ticket for travel tomorrow which I'd like to change to Friday. Your website says I can do this but doesn't say how. My ticket is on the old TFW app.

[Anne Layzell @AnneLayzell1]

@tfwrail In fact, I found the phone number and have just spent possibly the most frustrating 35 minutes for several months trying to communicate my needs to one of your staff. Fingers crossed she has refunded the original ticket, but total failure to rebook the same journey a day later.

[Anne Layzell @AnneLayzell1]

@FirstCymru I have just sent my feedback to you via https://t.co/kWFY0EFe63 I suggest other passengers do the same.

[Anne Layzell @AnneLayzell1]

@FirstCymru I'm learning to drive because public transport is so rubbish. Then I can't get to my lesson because public transport is so rubbish!!!!!

[Anne Layzell @AnneLayzell1]

@FirstCymru You don't mention the 349 - the 9.25 from Hwest didn't show up this morning. I catch it to get to a driving lesson which I have to pay for because it's such a late cancellation. This is the third time in the last couple of months this has happened.

[Anne Layzell @AnneLayzell1]

@FirstCymru Trying to get to driving lesson in Pembroke Dock - for which I pay if I cancel at short notice.

[Anne Layzell @AnneLayzell1]

@FirstCymru You realise people rely on your buses? Last time I tried to use this bus (3 weeks ago) it was same thing.

[Anne Layzell @AnneLayzell1]

@FirstCymru Grrr! Was supposed to have a driving lesson in Pembroke Dock. So now, no lesson and having to pay for the lesson anyway 😠

[David @Zero_4]

Emily Maitlis succinctly explaining...

Why. It. Matters

#Newsnight

[Anne Layzell @AnneLayzell1]

@MartinSLewis Had my text on Monday 12th - application date 27 April.

[Anne Layzell @AnneLayzell1]

@ap_fawr I'm trying not to judge him on his looks. Frankly, what comes out of his mouth is stultifying enough.

[Anne Layzell @AnneLayzell1]

#bbcqt don't usually watch. Thought it might be interesting. I was wrong.

[Anne Layzell @AnneLayzell1]

@ginandfred @LondonTitan @SiobhanBenita It's astonishing that Johnson gave her a peerage!

[Anne Layzell @AnneLayzell1]

@DJOliverEaton @DaveWBA1878 @MartinSLewis Yes, I noticed that little fib in the speech!

[Anne Layzell @AnneLayzell1]

Arsenal FC: Get Gunnersaurus his job back - Sign the Petition! https://t.co/2tLZJTlOjt via @UKChange

[Anne Layzell @AnneLayzell1]

What happens to the punctured tyres? Chucked out? Recycled? #TDF2020

[Anne Layzell @AnneLayzell1]

@shaundelaney @NCVO A lot of grass roots, self organised volunteering. The people who've embraced that may not want to apply to an organisation. Unless that org truly makes itself accessible and attractive.

[Anne Layzell @AnneLayzell1]

@tonyjenx @fmwales You can if you have to but wipe down any surfaces, door handles you've touched. Behind the shed's probably a safer option!