Anne Ticehurst

[Anne Ticehurst @AnneTicehurst]

I think what's happened is you changed the departure time by 10 mins many months ago which I was fully aware of. But your message today, giving no further details of the "disruption", is very unhelpful and causes stress. Is it so hard to expand on the message? Or let us check in?

[Anne Ticehurst @AnneTicehurst]

@British_Airways When trying to check in I get a message saying "One of your trips has been disrupted
Please review your trips and see what options are available by selecting 'Manage booking’". When I do that, I see nothing that shows a disruption. How can I check the disruption?

[Anne Ticehurst @AnneTicehurst]

@British_Airways I've DM'd andwas told I was being put through to someone who could assist but there's been no response and I will lose wifi soon

[Anne Ticehurst @AnneTicehurst]

@British_Airways travelling today. booked seats via your disability team. checked in, seats were OK. Now I see we've been moved to seats that are not suitable for the disability. Cannot get an answer from your disability team. Can you help?

[Anne Ticehurst @AnneTicehurst]

Kind of urgent. Thanks

[Anne Ticehurst @AnneTicehurst]

@British_Airways Thank you for your help. It's all fixed now :)

[Anne Ticehurst @AnneTicehurst]

@British_Airways I'm having problems selecting seats on a flight that's within 7 days (I'm Bronze). The app and website tell me I need to pay to select seats. An agent said he'd booked them for me for free but they're not showing in "manage my booking". Can you help?

[Anne Ticehurst @AnneTicehurst]

@Planet_F1 ROFL. He's not unpopular because he was winning. He's unpopular because of his personality. Bless. #horner

[Anne Ticehurst @AnneTicehurst]

@sonyuk received another email from you saying you're going to delete my online account due to inactivity. Despite me logging in immediately you sent the first one, almost 3 weeks ago, and adding a new product. What else can I do to stop you deleting the account?

[Anne Ticehurst @AnneTicehurst]

@racefansdotnet yes

[Anne Ticehurst @AnneTicehurst]

@Planet_F1 Come on, isn't that a rumour Horner started himself?

[Anne Ticehurst @AnneTicehurst]

Could @EasyCar please provide me with details of how to contact @ralaughton about poor customer service. Your customer care team don't respond to emails sent to them in a way that indicates they've read them, so I'm guessing the company uses AI. How do I talk to a real person?

[Anne Ticehurst @AnneTicehurst]

@Planet_F1 Shame the @F1 media / journos / pundits still won't say that themselves.

[Anne Ticehurst @AnneTicehurst]

@GOVUK I have twice requested a form CFN901 from the International Pension Centre, and on each occasion waited 10 working days to receive it. Neither has turned up. I can't get through to anyone on the phone. How do I get the form if I can't speak to an agent?

[Anne Ticehurst @AnneTicehurst]

@SkyNews I'm sure they're quaking in their boots!

[Anne Ticehurst @AnneTicehurst]

@UPS A parcel failed to arrive on Saturday. I stayed in all day, was assured by your staff that it would DEFINITELY turn up. It now seems to be lost. Your support staff say they can only see what I can see on the app. Your website doesn't allow me to complain or query. What now?

[Anne Ticehurst @AnneTicehurst]

@Tesco Just wanted to let you know it's still happening. Many of your customers have been talking about it so it's obviously a wider system problem. Tesco have known about it for weeks and it hasn't been fixed. If it's on my final bill I'll phone to get it removed.

[Anne Ticehurst @AnneTicehurst]

@Tesco my basket value is over £60. You've applied an extra £1 "minimum basket charge". The message says "As your basket value is less than £25.00, there's a £1.00 minimum basket charge". Why do you think it's under £25? What can I do about this? It keeps happening.

[Anne Ticehurst @AnneTicehurst]

And for all the Paralympians. What an amazing sporting event.

[Anne Ticehurst @AnneTicehurst]

@TheLastLeg Fingers crossed for the show tonight