Useless support from @vinted my order was due to be refunded but @vinted completed the order claiming deadline had passed which was incorrect. I had just posted parcel back so now I am without money or item and @vinted are refusing to help or compensate me
@goustocooking My mum is having no end of problem with her account. Received a random box of recipes last week which she didn't want and had problems logging in this week and now missed cut off. Can you help please?
@JoJoMamanBebe Turns out the customer service team are providing just as disappointing service. Refusing to provide a replacement for a faulty item that was given as a gift.
@JoJoMamanBebe Absolutely horrendous customer service from l'spa store once again. Attempted to exchange a faulty item only worn a handful of times and received as a gift but was told only had 90 days from purchase. It was over 90 days the first time he wore it as it's 3-6 months
@hm_custserv Thank you. Message sent. I've also been in touch on chat twice regarding a damaged postery order that I want to return. Both times I've been told I'll be emailed returns instructions but not heard anything for days
@thetrainline just booked a ticket for myself and 2 children aged 0 and 2 but I've only been allocated one seat. I cannot possibly sit with both children on my lap for 3.5 hours!
@johnlewishelp been told that a faulty Β£85 pair of boots do not qualify for refund as been more than 30 days since purchase. Only had these 6 months and would expect a pair of leather boots to last year's, not days! Not service expected from John Lewis
@johnlewishelp I ordered them online and am not near a store so this is not a convenient option. I have sent pictures to your customer service team but keep being told it's over 30 days so will not be given a refund.