Atul

[Atul @ApPat2023]

@SophosSupport Requesting since month to get the customized patch by engineering and deployed, but same investigation is being repeated. Ultimately looking for solution and not email exchange.

[Atul @ApPat2023]

@SophosSupport It is disappointing that the problem reported on 8th Apr, 2026 is still being investigated and troubleshooted with no solution. While similar issue faced in past was resolved with solution deployed by engineering team, wondering why the learning is not used.