@altontowers@DisRightsUK I've just had the pleasure of staying here for the weekend, spending hundreds of £ to do so, however on the last day, my battery died on my mobility scooter, this was while I was near the Hex ride. I tried to get it charged at a number of places. 1/1
@altontowers@DisRightsUK Another 6 days has passed yet despite sending you an email I've yet to get a response, what was the point of asking me to send you an email if your just going to ignore it? Absolutely pathetic!
@RetroGamer90@altontowers@DisRightsUK It speaks volumes about their whole approach, money, money, money! I should have not bother even posting. Instead I should have went to the newspapers and lodged a complaint, I can guarantee I would have received a far quicker reply!
@altontowers@DisRightsUK What did make me laugh was the advice the staff gave me near the exit, that should it happen again in the future, I should leave my scooter where it was, and WALK to the customer services!!!
@altontowers@DisRightsUK We will be letting people know about this utterly disgusting and disgraceful attitude to someone who was visibly in pain and clearly needed help. They are obviously only interested in fleecing people of as much money as possible!
@altontowers@DisRightsUK 36% of what it should be. I have osteoarthritis in my hips, and I've got a total of 9 discs all bulging, degenerating or pressing against nerves, so I'm not in the best of health! The whole attitude of the park is disgusting, and they only helped at the last moment. 7/7
@altontowers@DisRightsUK Me to the monorail and hotel that we had stayed at. And when we got off the monorail the last remaining member pushed me to our car.
To say I am disgusted by the whole episode is putting it lightly! I have over 10 comorbidities, I've had 2 heart attacks, my heart pumps at 36% 6/6
@altontowers@DisRightsUK I asked them how they would feel if they were in my shoes... I left after loudly voicing my displeasure! Again my son started to push me uphill to the exit, and around 50m from the exit, when 3 of the customer service team ran up to us. They informed me they would be pushing, 5/5
@altontowers@DisRightsUK The park worker was disgusted by the parks actions and apologised profusely. So my son started to push me uphill towards the customer services, and when we got there we went inside, and I let them know exactly what I thought of the lack of help for someone who is disabled! 4/4