Mohammad Asaad

Yeah! I am Engineer

[Mohammad Asaad @Asaadkrm]

@ShashiTharoor For someone proud of his English, you still dodged a clear condemnation.
Not condone is not the same as condemn. Just say the line: I condemn it.

[Mohammad Asaad @Asaadkrm]

Never Is
1.Fibre connection went down at 3 AM.
https://t.co/nuI9Dd6VVU app showed a ticket — issue would be resolved by 12 PM.
https://t.co/MeuQO9Tx8p 12:10 PM, quietly changed ETA to 6 PM.
t Airtel will happily deduct full charges anyway.

[Mohammad Asaad @Asaadkrm]

@Airtel_Presence

Airtel service is shit, they never stop spamming you when you fail to recharge. But, service is pathetic. Airtel App Bot is another garbage. Airtel Call Centre is helpless spend 30 minutes for canned responses.

Airtel’s Internet is Down, But the Billing never

[Mohammad Asaad @Asaadkrm]

@flipkartsupport This is insane. Flipkart cancelled order unilaterally, without refunding and without replacement. They resolved the ticket as well without actually resolving the issue.

[Mohammad Asaad @Asaadkrm]

@Flipkart

1/ Paid ₹9,500 on Flipkart for a dermatology book. Got a ₹100 Python book. Apparently, they think “skin” and “code” are the same thing.

Raised a return request → after few weeks pickup guy said nope. Contacted support → they started a replacement

[Mohammad Asaad @Asaadkrm]

@flipkartsupport

[Mohammad Asaad @Asaadkrm]

@Flipkart

1/ Paid ₹9,500 on Flipkart for a dermatology book. Got a ₹100 Python book. Apparently, they think “skin” and “code” are the same thing.

Raised a return request → after few weeks pickup guy said nope. Contacted support → they started a replacement

[Mohammad Asaad @Asaadkrm]

2/ 20 days later, still no book. But hey, my “case is escalated” so high it’s probably in orbit.

Non-refundable poll fees happily taken. Customer care is just a glorified echo chamber.

Order ID: OD334917242275147100

[Mohammad Asaad @Asaadkrm]

4. After multiple frustrating attempts, I finally got through to a customer executive who claimed the issue was "escalated" and assured service by 6 PM. 5. At 6 PM, no surprise — the new ETA is 12 AM. 6. Another call, another round of apologies, excuses, and redundant questions.

[Mohammad Asaad @Asaadkrm]

@AmazonHelp @amazonIN You didn't help me out. Committment of Amazon CC is disgrace and a tool to make Customer agree for installation of Heavy Appliances, and later on Amazon retracts, Customer suffer. That is the resolution Amazon can provide.

[Mohammad Asaad @Asaadkrm]

@AmazonHelp The link is redirecting to Large APpliance Customer Care not Social Media.

[Mohammad Asaad @Asaadkrm]

@amazonIN

Amazon Customer Care said, 'In this case, the customer is going to suffer.' Well, thanks for the honesty, but I didn’t order suffering—I ordered an AC which got delivered without standard copper pipe!

#CustomerObsessionFail

[Mohammad Asaad @Asaadkrm]

@amazonIN (3) When Protested asking where is the email, I told check call details at 4:29 PM, they say executive made mistake. Customer is going to suffer.

Such a disgracefull and mean Customer Obsession.

[Mohammad Asaad @Asaadkrm]

@amazonIN (2) Amazon executive convinced me to install as they are going to reimumberse according to invoice. When I asked to do same, they ask me to fetch Jobsheet also (Originally not mentioned), now we cannot provide 3510, only Rs 3000.

[Mohammad Asaad @Asaadkrm]

@WhatsApp yr India team nds improvement. I’ve been arbitrarily logged out and unable to verify my OTP for 72 hours. Despite explaining the issue, I keep getting generic advice to check my mobile number and internet connection—on the same device I'm tweeting from. Please assist!

[Mohammad Asaad @Asaadkrm]

@WhatsApp yr India team needs improvement. I’ve bn arbitrarily logged out and unable to verify my OTP for 72 hours. Despite explaining the issue, I keep getting generic advice to check my mobile number and internet connection-on the same device I'm tweeting from. Please assist!

[Mohammad Asaad @Asaadkrm]

@epfoaindia @epfohyderabad1 @LabourMinistry @OfficeOf_MM 2. Deliberately withholding my hard-earned money. This ongoing issue has caused significant hardship. This unprofessionalism doesn’t provide financial security; it’s a liability. Why can’t we opt out of EPF if it’s so unreliable?

[Mohammad Asaad @Asaadkrm]

@AmazonHelp @amazonIN

Then stop telling lies and misleading statements like “Please wait till given timeline”, when you folks are failing to provide any numeric timeline.

[Mohammad Asaad @Asaadkrm]

@amazonIN Amazon Support team has put me in helpless situation, even after raising the concern, Amazon has not done anything to resolve my issue. Pathetic service, no major response or updates since 2 weeks.

[Mohammad Asaad @Asaadkrm]

@AmazonHelp Problem is you folks have failed to give any support on email either.

[Mohammad Asaad @Asaadkrm]

@AmazonHelp @amazonIN Where is the time line? I want timeline only.