Ascendo Help

Support and info for DataVault Password Manager by Ascendo. #PasswordSecurity #CyberSecurity #InfoSec

[Ascendo Help @AscendoHelp]

DataVault for Mac version 6.3.8 is available from the Mac App Store. This update fixes display issues for Mac OS Mojave users having set Preferences > General > Appearances to Dark.
https://t.co/wLMpzRq16L

[Ascendo Help @AscendoHelp]

- In Dark mode, login as normal, copy fields and paste into other apps.
- In List View, minimize the right panel by tapping on the single box icon at the lower left of the screen.

Thank you for your patience!

Marc Bolh, CEO Ascendo

[Ascendo Help @AscendoHelp]

Dear Partners,

Our developers are working on a DataVault fix for Mojave users who have set Mac OS Appearance to Dark. We plan to release the update in the coming days.

While waiting, here are a few work arounds.
- Switch back to Light Appearance in Mac OS Preferences...

[Ascendo Help @AscendoHelp]

@Ian_J_Seymour @Ascendo Hi, I checked for mail that came from "Ian Seymour" but i didn't found any recent email. Best, Liam, Customer Success Manager

[Ascendo Help @AscendoHelp]

@krazyglue @Ascendo Hi, To know more about DataVault for iOS, kindly visit this link: https://t.co/ZB2BGcH56i

Best,
Liam
Customer Success Manager

[Ascendo Help @AscendoHelp]

@KenDesignPhotog @Ascendo @YouTube Hi, thank you for your feedback! Please don't hesitate to email [email protected] "Attention Liam" if you have concerns regarding the app. Best, Liam, Customer Success Manager

[Ascendo Help @AscendoHelp]

@ve2mrx @Ascendo Hi Martin,

You're very much welcome!

Best,
Liam
Customer Success Manager

[Ascendo Help @AscendoHelp]

@bywilliamreis @Ascendo Hi William,

For feedbacks and suggestions, kindly email [email protected].

Thanks,
Liam
Customer Success Manager

[Ascendo Help @AscendoHelp]

@CraigNJ66 @Ascendo Hi Craig, we have responded to your 2 emails, kindly check. Best, Liam, Customer Success Manager

[Ascendo Help @AscendoHelp]

@Michentosh @Ascendo Hi, apologies for the delayed response. We would love to help you get through this issue. Have you tried updating the app to its latest version? Kindly email [email protected] for more detailed information. Best, Liam, Customer Success Manager

[Ascendo Help @AscendoHelp]

@Jon_PTS Hi, Jon! Sadly, you would have to sort it one by one with the 'edit' button. Should you have any more questions or concerns, kindly email [email protected] and we'll be glad to guide you through! Best, Liam, Customer Success Manager

[Password Security @Ascendo]

4 Common Password Security Myths, don’t be Fooled 🤡
https://t.co/BzHoBkzzin #passwordsecurity #infosec

[Ascendo Help @AscendoHelp]

@ricfink @Ascendo Thanks Ric!

[Ascendo Help @AscendoHelp]

@cbonam760 @Ascendo Hi, Apart from the password hint, there is no other way to retieve your password. This is for your protection. Pls email [email protected] to continue the discussion. Marc

[Ric Fink @ricfink]

I've been using @Ascendo DataVault on my Win10, MacOS, & iPhone for MANY years. This is one heck of a good Password App, in so many ways. Easy to use, secure, flexible, updated regularly, AND a really fine support fellow, Alli !
This is the buy for password protection folks.

[Password Security @Ascendo]

DataVault Password Manager Version 7 is now available in the App Store. Secure, Powerful, Simple. Get peace of mind with DataVault!
https://t.co/j0dXHULGyj

[Ascendo Help @AscendoHelp]

@halrichman @Ascendo Hi, Hal! We're sorry to hear that. Kindly email [email protected] with your DataVault and device version and we'll be glad to help you with your query! We will respond to you as soon as possible. :)
Best, Liam, Customer Success Manager

[Ascendo Help @AscendoHelp]

@MiamiRicks @Ascendo Hi! We'd love to help you with your query! Kindly email [email protected] the devices you use and DataVault versions of each. We will respond to you as soon as possible! Best, Liam, Customer Success Manager