@SF_England why is your live chat not online please? Phone wait times are long and need to find about why there is an error in my supporting application
@SF_England Sponsor. Says continue to account. Click and it says I have actions to complete but then won’t let me complete them or let me know what they are?
@CrossCountryUK travelling today and train from Sheffield was 10 mins late leaving - we then missed our connection at Tamworth and had to wait for one hour. Your delay repay says min half hour?
@TLRailUK our train on Friday evening was held by armed police at Luton. It then didn’t stop at our stop and we had to change trains. We arrived back to our station more than 1 hour later than scheduled and the delay repay has awarded us just 25% refund? How can we appeal please