@AskCapitalOne I do not understand why do we have to pay fair difference and flight change charges when Air line changed the itinerary And why would you AUTO accept new changes without customer Agreement ?
@CapitalOne really disappointed on travel modification auto accepted without my concern. This is very disappointing and now asking customer to make payment for change.
@AskCapitalOne They are no HELP, AMEX is better they did not auto accept new change. Being venute x preferred customer and customer care is not helping at all.
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