Decided to finally ditch the @Apple ecosystem after 14 years. Shame on Apple for the poor @AppleSupport
Hello @Google, any recommendations on the best @Android flagship device?
A disappointing experience with @Apple in India that I think people should know about.
I gave my iPhone 15 Pro to an Apple Authorised Service Centre for one thing: a battery replacement. The phone went in with a perfectly working display. It came back with a damaged display!
I've been an Apple user since 2010. All I'm asking for is fair treatment: fix the damage your authorised centre caused.
@Apple@AppleSupport case reference is in the replies. I'd much rather resolve this with you directly than take it further. Case ID: 102916841649
Days later, a different representative called with the opposite answer and no explanation. So which is it, @AppleSupport do you honour what your own staff promise on recorded calls, or not?
A service provider that damages a device in its care is responsible for that damage warranty status is irrelevant.
It gets worse. My assigned case manager assured me on a recorded call that I would not have to pay and that he would personally handle it.
damage that happened in their custody, during their repair.
Apple's response? I have to pay to fix it. Their reasoning: the phone is "out of warranty."
But this was never a warranty issue. The display wasn't faulty. It was working fine until your own authorised centre handled it.
Handed my iPhone 15 Pro to an @Apple authorised centre to replace a battery. They returned it with a broken display and a bill to fix their own damage. A case manager promised on a recorded call I'd pay nothing then someone else said pay up.
@AppleSupport care to explain?
@Lord_Sugar Really disappointed at the selection process. Candidates are selected by the production company, not a single person with business acumen is involved in the process. This show should be renamed to business for dummies.
@McDonaldsUK McDonaldโs in Cardiff: Made an order via self ordering kiosk, never got a printed receipt, when asked about it to a staff, he said โ I canโt help you with thatโ. Also, there are flies all over the kitchen, absolutely disgusting! Thatโs my last visit to McD!
Here are three Leeds treasures you just won't find anywhere else ๐คฉ
We've teamed up with @NationalExpress to provide some city break inspiration ๐
@WhitelocksLeeds ๐
@The_Tetley ๐บ
@Sartopasta ๐ฎ๐น
The best bit... all these spots are walking distance from the coach station #ad