DCENT WALLET TEAM

Official Dcent wallet Team Account Page. Beyond Storage. A self-custody wallet to securely own, manage, and do more with your digital assets.

[DCENT WALLET TEAM @AskDcenteams]

Check dm for follow up

[DCENT WALLET TEAM @AskDcenteams]

@Jkgl0613 came across your recent post about trying to move XRP and the address keeps changing, we have registered your complaint. Send a dm for follow up

[Norwegian Princess 🇺🇸 🌎 @Jkgl0613]

@DCENTWALLETS Trying to move XRP from Hardware wallet and the address keeps changing to something I dont want.

[DCENT WALLET TEAM @AskDcenteams]

We received your complaint and we have escalated the issue, during our investigation we noticed this may be cause due to service error, could you follow back and send a dm for immediate assistance

[Norwegian Princess 🇺🇸 🌎 @Jkgl0613]

@DCENTWALLETS Trying to move XRP from Hardware wallet and the address keeps changing to something I dont want.

[DCENT WALLET TEAM @AskDcenteams]

@nobodyU_know78 came across your recent post about getting screwed, we have registered your complaint. Send a dm for follow

[Gamer-X-Lab @nobodyU_know78]

@JakeClaver2xg I just got screwed with DCENT

[DCENT WALLET TEAM @AskDcenteams]

Sorry for the inconvenience, have you tried to use the recovery tool to retrieve your missing asset ?

[erhardt @diego_ehrhardt]

@DCENTWALLETS Only XRP was stolen, that's strange, I wish this rubbish wallet would fail.

[DCENT WALLET TEAM @AskDcenteams]

Have you tried to use the recovery tool to retrieve your stolen XRP ? If no, send a dm for step by step guide

[MO-X @MO_X589]

@DCENTWALLETS So Dcent can u give us now an Update????

[DCENT WALLET TEAM @AskDcenteams]

If you are among the affected users, you need to visit the support portal to use the recovery tool to retrieve your missing assets. Follow back and send a dm for step by step guide

[MO-X @MO_X589]

@DCENTWALLETS So Dcent can u give us now an Update????

[webbzy @PaulWeb58655334]

@DCENTWALLETS can we get some assurance that biometric wallets aren’t affected please

[DCENT WALLET TEAM @AskDcenteams]

We can’t guarantee that so we have made it easy for all users to update their firmware which automatically upgrade their wallet security and functionality from hacks

[webbzy @PaulWeb58655334]

@DCENTWALLETS can we get some assurance that biometric wallets aren’t affected please

[Grant Fisher™ @djgrantfisher]

@DCENTWALLETS my roommate woke up to all of his xrp gone from his wallet. Are you going to replace this?

[DCENT WALLET TEAM @AskDcenteams]

We’re compensating affected users, you need to visit the support portal to use the recovery tool to retrieve your missing XRP. Could you follow back and send a dm for step by step guide

[Grant Fisher™ @djgrantfisher]

@DCENTWALLETS my roommate woke up to all of his xrp gone from his wallet. Are you going to replace this?

[ネコトパス @necotopus]

どうしようか迷ってる間にDcentからXDC全部盗まれてた
終わった

[DCENT WALLET TEAM @AskDcenteams]

Have you tried to use the recovery tool to retrieve your missing XDC? If no, could you follow back and send a dm for step by step guide

[ネコトパス @necotopus]

どうしようか迷ってる間にDcentからXDC全部盗まれてた
終わった

[DCENT WALLET TEAM @AskDcenteams]

@AwakeninTDS came across your recent post about having problems with your firmware update, we have registered your complaint. Send a dm for follow up

[ElijahMB @AwakeninTDS]

@DCENTWALLETS There is a problem with the firmware update on the DCENT X using the iPhone App it keep failing to update please fix this

[DCENT WALLET TEAM @AskDcenteams]

We received your complaint and we have escalated the issue, could you follow back and send a dm for immediate assistance

[ElijahMB @AwakeninTDS]

@DCENTWALLETS There is a problem with the firmware update on the DCENT X using the iPhone App it keep failing to update please fix this