@asknicely has launched the world’s first frontline success platform, which allows hospitality businesses to use feedback to enable employees to focus on changing behavior and make every service interaction better.
#hotels#tech#technews#technology
https://t.co/65D9FoIw65
Uber have become a huge force that represent an exciting new wave of frontline accountability, empowerment and recognition 👏 Tune in to find out what the company can teach us about leading from the frontline - https://t.co/lU6B8bJs4j
Starting the Global Frontline Experience Summit off with a bang @DanCockerell “Being a leader is never about you. It’s ALWAYS about everyone else. . . it’s about improving the experience for the guest. You come last.”
#frontlinesummit2022
The countdown is officially on! ⏱ We're less than a week out from the Global Frontline Experience Summit — the only customer experience event designed for service businesses. #frontline#customerexperience#broughttoyoubyasknicely
Mindlessly scrolling? Read something useful! This week's blog is all about the member experience. What it is, why it's so important and some tangible tips for creating a member experience that will set you apart from your competitors. Tune in here - https://t.co/jdDmLpfG73
You've probably heard us talking about the Global Frontline Experience Summit (we're pretty excited if you can't already tell 🥳). If you haven't yet registered, find out why you should here - https://t.co/BX3PCMFko6
Jeff Bezos once said, “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” What to learn how to throw the best party ever? Tune in - https://t.co/9aNvSGm3Jj
The technology we use today to manage customer experience (CX) feels light years ahead of where we were ten years ago. So where will we be in another 10 years? What does the future of customer experience management look like? - https://t.co/DZTTouDskF
How to improve customer experience:
Step 1: Learn what your customers care about
Step 2: Share what your customers care about
Step 3: Find out here - https://t.co/3spKOYXTId
Struggling with inconsistent service delivery and customer churn? Once upon a time, so was @firstcommonwealthbank. See how they managed to turn things around and increase their NPS score by a whopping 11 points in less than 6 months - https://t.co/HjYqHEYDRr
The news is out! We're delighted to announce a $32m series B AND the launch of our Frontline Success Platform. 🚀 Want to know what this means for our future? Have a read:
https://t.co/ofCw7lvp3n
In a moment of reflection of the year that was 2021, we’ve pulled together the AskNicely community’s top five reads. Enjoy - https://t.co/GzHwiydA58 #AskNicely#customerexperience#frontlinemagic
If 2022 is the year you want to win on customer experience, your first point of call should be this blog. Get the rundown on what good customer experience management looks like, the process, best practices, and what to look for in an CEM software. - https://t.co/iX4hS8p5lM
Need a crash course in customer experience management? You’re in the right place. Learn exactly what CEM is, why it’s so important and the key areas you should focus on for your business in 2022 - https://t.co/GxqaHaYyKI #customerexperience#CEM#customerexperiencemangemet