@Avis That is gonna benefit only your company, how is that gonna affect me ? Are you gonna pay for wasted gas, time, destroyed mood, cancelation fees ? I assume we probably need to file small claim lawsuit and also write feedback on all possible platforms, so people will be aware
.@Avis I have to give a shoutout to Christina at Kansas City Airport. After a bad experience at another counter, where I'd been a customer for many years, she was extremely kind, professional and highly efficient. Outstanding service and an employee you should be very proud of!
Hey @Avis you give me a car that isn’t full of gas and you don’t list it. When I bring it back the same way and tell your employee on drop off that it wasn’t full you hit your customer with a $15 fuel charge. And you never notified me. Glad I checked ! Is this the way you work?
Never renting from @Avis again! Returned the car early so they charged me an hourly rate instead of a day rate which was double! Talked to customer service and they told me SOL. Horrible customer service. #neveragain#badbusiness#rentalcars
@Avis very disappointed in the customer service. Ive been trying to get a copy of a bill and nobody can seem to do their job and to complicate matters you charged me instead of my insurance even when you had been in touch with my claims rep. I WIll not use Avis in the future.
@Avis Your folks in Dubuque just cancelled my reservation due to car availability the same day of pickup. I find that highly dissatisfactory. Rental was even prepaid.
@Avis Presidents Circle here. Rental # 653747345. Due today 5pm. Called to extend to 1pm tomorrow. You are unable to match my current day rate AND want to charge a $12 fee to extend! I will simply continue to rent from Hertz as they have never handled an extension this way. Ve
@Avis from Avis Hi Rhodesia Bill, We do not have a complaints procedure to send you. Although we realize we cannot make up for a disappointing experience, we appreciate you contacting us. What a joke of a company
@Avis rented me an SUV whose trunk was inoperable. No one in garage to help me to resolve. Week fam vacation w/multiple destinations (luggage/golf clubs) & no working trunk. Customer Svc is total crap, weeks to resolve and only offer for future day free?! Do better Avis! #avis