Dorothy Perkins Customer Service

The official Dorothy Perkins customer query page. Questions about orders, products & more - ask us here.
FAQs:

[Dorothy Perkins Customer Service @Ask_DP]

We are busier than usual so please check our FAQs: https://t.co/eEL6njTS56

If you still need help, ping us a DM with your full name, order number, email address, Post Code.

[Dorothy Perkins Customer Service @Ask_DP]

@CeriJones152 I am sorry to hear that you are having trouble with logging a return, please send over DM with your order number and email address and also send a screenshot of the error message you are receiving, I can check this for you right away.

- Stacie

[Dorothy Perkins Customer Service @Ask_DP]

@Pixiegailey Hi there,

You have 28 days from the date you received your order to make any returns. For more info please dm us so we can assist you further.

- Humera

[Dorothy Perkins Customer Service @Ask_DP]

@AlieByron81737 Hi there,

I'm sorry to hear about this. Can you please send over a message over a DM with your order number so I can look into this for you?

Speak soon,

-Catherine G

[Dorothy Perkins Customer Service @Ask_DP]

@SRDBlue02 Hi there, I'm sorry to hear about this. Please send us a DM with your order number, email address and the picture of the fault so I can assist you further.

- Aubrey

[Dorothy Perkins Customer Service @Ask_DP]

@lelcampbell7 Hey Laura, please send over a DM with your order number and email address so I can look into this for you.

- Ansa

[Dorothy Perkins Customer Service @Ask_DP]

@AustinHollie Hey Hollie, thanks for getting in touch and I'm sorry you've received a faulty item. Please can you send me a DM with your order number and some pictures of the faults so I can help get this resolved for you?

- Beth

[Dorothy Perkins Customer Service @Ask_DP]

@NataliePonders Hi there, I do apologize to hear about that. Kindly DM me with your main concern and main query so that I can assist you further.

- Angelica L.

[Dorothy Perkins Customer Service @Ask_DP]

@PriyaN52805241 sorry to be a pain, if you could contact via DM Ill have this looked into closer for you

- Camille

[Dorothy Perkins Customer Service @Ask_DP]

@PriyaN52805241 Please get in touch via DM and I will look further into this for you Priya

- Camille

[Dorothy Perkins Customer Service @Ask_DP]

@PriyaN52805241 Hi Priya,
I am sorry to hear about this. Could you please send me a direct message so I can advise you further with this? Thank you.

-April Jane B

[Dorothy Perkins Customer Service @Ask_DP]

@Nai_M234 Thanks for confirming that for me. But you must DM us so I can further check and advise you about your refund.

Speak soon.

[Dorothy Perkins Customer Service @Ask_DP]

@Nai_M234 Thank for bringing this to my attention. To make things right, could you DM us so will be able to advise you further about your issue for your order.

Speak soon.

[Dorothy Perkins Customer Service @Ask_DP]

Hello @basicallychlo ,

I'm sorry to know the issue however to cater your concerns in the most efficient way possible, we humbly ask you to hit us a private message.

- Christian L.

[Dorothy Perkins Customer Service @Ask_DP]

@teeleaf19 Hi Tia,
I am sorry to hear that you have an issue with your order.
For me to look into this for you, Could you please confirm your email address and full delivery address.

- Zakiya

[Dorothy Perkins Customer Service @Ask_DP]

@sudonkin Which country are you ordering from?

- Laura

[Dorothy Perkins Customer Service @Ask_DP]

@sudonkin Hi Susan,

If you DM me your order number I can advise on the correct returns charges for you.

- Laura

[Dorothy Perkins Customer Service @Ask_DP]

@chrisrob051 can you pop us a DM please so we can advise further

- Luke

[Dorothy Perkins Customer Service @Ask_DP]

@chrisrob051 Hi there

Please can you drop us a private message and I'll get this looked into for you. Thank you.

- Johnalfred