@TUIUK I had to be flown home by air ambulance last week. Space constraints meant no luggage on amb. Kids flew home with TUI as planned with all 4 bags. All baggage already paid for as the family. Yet you re-charge for my and my wife’s baggage as we are not travelling! Unreal?
@TUIUK
What’s with your website… it seems a right con.
Have a holiday booked, but there is now a MINUS £180 quid for an upgrade as advertised on your own site..
Click it.. and go through to the amended booking and it says this hidden away at the bottom
We lost 3 days out of a 10 day holiday because @TUIUKb put a family with autistic child in a hotel only suitable for adults (drugs, partying and more)!! @TUIUK not even charged by hotel for the 3 days but still won’t compensate us for losing our 3days. Disgraceful service