Ask wizz

Official wizz air customer support page for any help follow back or DM us with your query id.

[Ask wizz @Ask_wizz2]

@thisNanas Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Ask wizz @Ask_wizz2]

@Al3419166064238 Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Philip Evans @FilipEvans]

@AskWIZZ Please advise how to claim back €189 (for 4 people) charged by the check-in desk at Skopje Airport for failing to check in when we had been told by Wizz Air that online check-in was unavailable. 👇

[Ask wizz @Ask_wizz2]

@FilipEvans Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Asgar Khan @AsgarKh28864871]

@AskWIZZ Hello. I purchased WIZZ Discount Club Group membership on 18th November, but when I tried to make another booking, I'm being asked to purchase the membership again. I'm being made to run around between the call center and online complaints form. Please help!

[Ask wizz @Ask_wizz2]

@AsgarKh28864871 Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Zøe🌸🍍🦆 @ThatsZoe_]

@AskWIZZ why i got charged with 26,76€ for a insurance when i booked my flight to Rome, if it said in the website that the price for the insurance was 1,92 per person

Please explain

[Ask wizz @Ask_wizz2]

@ThatsZoe_ Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Nolwenn Le Bras @Nolwenn_Le_Bras]

@wizzair @AskWIZZ I had reclaim an invoice thats I Never had. I called and I wrote to the customer service without succeeded. How is it possible to pay something without having an invoice for my luggage . European Law obliged compagnies to probide an invoice to the customer

[Ask wizz @Ask_wizz2]

@Nolwenn_Le_Bras Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[_Samar_ @_samar_]

@wizzair @AskWIZZ @AsKWizz_Team hi i booked two way travel ticket I cannot return because my son has seizure in the flight any way i can refund or take the return tickets as vouchers?

[Ask wizz @Ask_wizz2]

@_samar_ Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Ask wizz @Ask_wizz2]

@richardbrowne80 Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Ask wizz @Ask_wizz2]

@memyselfandcve Hello , It's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please, share with us via DM your phone number to allow us probe further

[Ask wizz @Ask_wizz2]

@_icecubes13 Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Pablo Hergu @PabloHergu]

Hi @AskWIZZ , @bookingcom request my refound since 2 month ago to you but they told me that they don't recieve any aswer. This fly was cancelled by you, what I need to do to receibe my refound?

[Ask wizz @Ask_wizz2]

@PabloHergu Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.

[Jed Frankowski @JedFrankowski2]

@AskWIZZ @wizzair Two flights I bought were postponed and I had to cancel because of that because guess what, moving a flight for 2-3 days later makes a huge difference. Buying this discount feels like a scam now

[Ask wizz @Ask_wizz2]

@richardbrowne80 Hi, apologise for the inconvenience caused. Kindly follow back and inbox your reachable phone number for assistance.