Ask Citi

Official US Customer Service @Citi @Citibank. We're here 9am-10pm ET to help our customers. Don’t tweet personal account info. COVID-19 info:

[Ask Citi @AskCiti]

@JayeshJain2 Hello, reach back out if you still need our assistance. ^Gretchen https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@AngieMcguire Hello, Angie. Reach back out if there is anything else we can assist you with. ^Gretchen

[Ask Citi @AskCiti]

@TrisSeaton38340 Hello, Tris! We saw your mention and it concerns us. Can you please send us a DM with your account type and the country it was opened in? No account numbers or PINs. ^Gretchen https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@MelaninMonheaux Hi Marley, we haven’t heard back from you. Were you able to get your concern addressed? Feel free to reach back out if you need assistance. Have a good day. ^Donnie

[Ask Citi @AskCiti]

@iDonato Hi Donato, we are still here if you need assistance. Have a good rest of your day. ^Donnie

[Ask Citi @AskCiti]

@TuckahoeTrader Hello, Welcome to Citibank U.S. Let's see how we can help. Please send us a direct message with your account or card type and your country. For your protection, do not share any account numbers or PINs. ^Rita https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@HIDrew Hello Drew, we saw your post and want to ensure any concerns you have are addressed. If you need assistance, please use the link below to DM us (no account numbers or PINs). Thanks. ^Johnny https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@martydonohue2 Hello Marty, please follow us so that we can respond via DM. ^Fred

[Ask Citi @AskCiti]

@martydonohue2 Hello Marty, this isn't the experience we wanted you to have. To better assist, can you DM us additional details of the issue, your account type and the country where it was opened (no account numbers or PINs)? I look forward to hearing back from you. ^Johnny https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@flvcovlquimistv Hello, saw your comment. Please DM us your Citi account type and country it was opened in. Do not include any account numbers or PINs in your reply. ^Ana https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@sweitzmath Hello, Lisa. Reach back out if we can further assist you. ^Gretchen https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@JayeshJain2 Thanks for responding back to us. Please send us a DM, if you still need assistance. ^Donnie

[Ask Citi @AskCiti]

@myers_philipp Hello! Reach back out if you need further assistance. ^Gretchen https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@JaySantos8 Hi Jay. Feel free to DM us if assistance is still needed. Thank you! ^Ana https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@AgentDigger Hello! Reach back out with the requested information if we can help. Have a great day. ^Gretchen https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@andres030964 Hi, we haven’t heard back from you. Were you able to get your concern addressed? Feel free to reach back out if you need assistance. Have a good day. ^Donnie

[Ask Citi @AskCiti]

@Jonnyfantast1c Hi Jon, saw your comment. Please DM us your Citi account or credit card type and country it was opened in. Do not include any account numbers or PINs in your reply. ^Ana https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@AsherTanner_ Hi Tanner, we're sorry to hear this. Please send a message for further assistance. For privacy do not include any account numbers or PIN's here. Thank you. ^Larissa https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@dartgunintel Hello. If help is still needed, let us know. Thanks! ^Ana https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@MelaninMonheaux Hello, thank you for reaching out to us. I am sorry to hear about this experience and would like to try to help get this escalated for you. Please DM us. We ask that you do not include any account numbers or PINs. ^John https://t.co/gvC4jAOA9c