Ask Assistance//Enterprise™

𝟭𝟮𝟯𝗸followers 𝟮𝗸following

[LaCretia Dandridge @crecred1103]

@Enterprise in Hiram, Ga is a complete and utter disgrace! This is location should close down immediately!Worst experience ever and I still don’t have a car after I made a reservation 7/13/25.

[Ask Assistance//Enterprise™ @Askh_Enterprise]

@crecred1103 Hello,@crecred1103 could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks . Lex Customer Care Executive 🌹 🌹

[ToaAlta @jidiaz2]

@enterprisecares @Enterprise
This is a complaint about an unsafe car, a failed switch-out process, and completely unprofessional behavior at your Philadelphia location. My family was put in danger, and your staff didn’t care. Full story 🧵👇

[Ask Assistance//Enterprise™ @Askh_Enterprise]

@jidiaz2 Hello,@jidiaz2 could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks . Lex Customer Care Executive 🌹 🌹

[Animaus Images @animaus_images]

Hey @Enterprise , what's with not allowing me to spend my loyalty points on rental cars for one way trips? It took a number of phone calls before the loyalty department made the rejection official, and I guess my well earned points can just lapse as I take my business elsewhere?

[Ask Assistance//Enterprise™ @Askh_Enterprise]

@animaus_images Hello,@animaus_images could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks . Lex Customer Care Executive 🌹 🌹

[1stGuage @1stGuage]

@progressive
@Enterprise
@enterprisecares
The CHILD running Enterprise office Beavercreek Ohio needs to be FIRED! Ent Text said car there for insurance claim. 40min away. 1min out, got phone call sd "no cars here". Kid escalated 2 a MAJOR altercation LIKE SHE WASTED HIS 2 HOURS!

[Ask Assistance//Enterprise™ @Askh_Enterprise]

@1stGuage Hello,@1stGuage could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks . Lex Customer Care Executive 🌹 🌹

[George Cavender @GeorgeCavender]

Hey @Enterprise just a tip- *dont confirm reservations that you can't fulfill*, and this goes doubly so for FREAKING AIRPORT RENTALS. Nothing like arriving at the counter to get your reserved car and being essentially told "yeah, well sucks to be you!"

[Ask Assistance//Enterprise™ @Askh_Enterprise]

@GeorgeCavender Hello,@GeorgeCavender could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks . Lex Customer Care Executive 🌹 🌹

[Kelz @KRobin_629]

@Enterprise Is #CustomerService that prioritizes safety for #motorists—customer or not— not a priority? We’re getting dismissed and passed around b/c it’s clear nobody wants to accept the vehicle w/ a transmission issue and open recall. That’s why the #airportmanager didn’t care.

[Ask Assistance//Enterprise™ @Askh_Enterprise]

@KRobin_629 Hello,@KRobin_629 could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks . Lex Customer Care Executive 🌹 🌹