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@sprintcare Furthermore why did the IOS 13.1.2 break a perfectly good phone? Why didn't Sprint send out an tech alert for this "known" issue?
Why did everyone try to sell us an iPhone 11 that's not in stock?
Why did the women in Singapore try to sell me an over priced IPad for 10mins?
@sprint @apple is broken. iPhone 7 won't work after IOS 13.1.2 update. Sprint Tech Sup sent sent us to Sprint Corp repair store. Store couldn't fix it, told to send to Apple 3wks. Spoke w 6 Corp Cust Srvc reps (5hrs) trying to upgrade to iPhone 11 Pro 256GB,OOS 20yr customer
@sprintcare Yes. After 5hrs on the phone with 6 customer service reps the supervisor in your Singpore operation transferred us to the insurance provider. Replacement phone is coming in 24hrs. Why didn't the sprint store offer a replacement phone? Why didn't the 5 reps offer a replacement?