Atticus Technology

We work with customers to understand their IT requirements and then help them to find and implement the correct solutions.

[Atticus Technology @AtticusTech]

@MosspitsChoir @YVconcerts What block are you in????

[Atticus Technology @AtticusTech]

@VirginAtlantic And you remove people from the conversation and delete replies that you don't like. I feel honoured to have flown with you @richardbranson

[Atticus Technology @AtticusTech]

@VirginAtlantic You lose our pushchair outbound. We buy a new one and you destroy that inbound. Then you mess us about for 5 weeks. But nothing more to add?

[Atticus Technology @AtticusTech]

@VirginAtlantic @richardbranson And please stop removing @richardbranson from the conversation. Or is that another procedure you are following?

[Atticus Technology @AtticusTech]

@VirginAtlantic @richardbranson I would disagree. Your baggage services team are the problem here. And your general attitude towards customer service isn't any better.

[Atticus Technology @AtticusTech]

@VirginAtlantic @richardbranson You could perhaps have asked for the claim number and looked into it. But instead you saw the easy option and pointed the finger elsewhere

[Atticus Technology @AtticusTech]

@VirginAtlantic Should I assume you have dismissed me now? @richardbranson do you employ staff or procedures? Please explain to them that this is feedback

[Atticus Technology @AtticusTech]

@VirginAtlantic You fall far below the expectations that you are clearly failing to manage. @easyJet and @Ryanair have far better customer service.

[Atticus Technology @AtticusTech]

@VirginAtlantic I don't think you do understand as you have just dismissed me in the same mechanical manner as your baggage services did a few hours ago.

[Atticus Technology @AtticusTech]

@VirginAtlantic The issue here is the way it's been dealt with over the past 5 weeks. And the refusal to talk about this when I called. Acceptable? Or not?

[Atticus Technology @AtticusTech]

@VirginAtlantic I notice @VirginAtlantic can respond quicker than that when I'm handing money over.

[Atticus Technology @AtticusTech]

@VirginAtlantic They've responded at regular 8 day intervals and now attempted to explain their failings by saying Delta were the final carrier.

[Atticus Technology @AtticusTech]

@VirginAtlantic They've now decided it's a problem for Delta to sort out and given me a postal address in France. And refused to let me speak to a manager.

[Atticus Technology @AtticusTech]

@VirginAtlantic Yes for the past 5 weeks without any sense or resolution and now they have decided it's not their problem. I expected much more from virgin

[Atticus Technology @AtticusTech]

@VirginAtlantic please advise if you feel it's acceptable to lose a pushchair outbound and inbound and not take any responsibility?

[Atticus Technology @AtticusTech]

Healthcare industry 340% more prone to IT security threats http://t.co/KF7wCQ2Llm

[Atticus Technology @AtticusTech]

10 Of The Best Weather Apps http://t.co/yTqfOpxK60

[Atticus Technology @AtticusTech]

Windows 10 failed to fuel PC sales growth http://t.co/7fOeE0mQvg #windows10 #pcsales via @itproportal

[Atticus Technology @AtticusTech]

Faster broadband included in government’s Enterprise Bill http://t.co/HBgbee4iCI

[Atticus Technology @AtticusTech]

GCHQ Offers Password Advice For Safer Surfing http://t.co/PMDaNWkE2e