Transplant to New Zealand, working to deliver EUC solutions with @indetechnology. Citrix Technology Advocate (CTA). Atum on Freenode. My tweets are my own.
Meet the 2022 Class of Citrix CTPs & CTAs! ๐๐
To say we love these communities is an understatement. ๐ค
We're excited about our new & continuing members. Meet the new faces here. โฌ๏ธ
CTPs: https://t.co/GxpmP8ZtA4
CTAs: https://t.co/xmBoWeSQuL
@robbeekmans@mbp_netscaler@CitrixCloud@phil_wiffen Notification is only helpful if it is timely and actionable. Not knowing the customer makes it neither. Microapp is fine but if that's the fix ditch the email. Else do both.
Hi @CitrixCloud, can we please get the tenant name in the service expire mails? Really not fun to look through tenants if youโre an admin in a lot of them.
@mbp_netscaler@CitrixCloud Had this very issue today. More than 10 tenants and I'm clueless for which customer I need to help. Its a touch point to engage with customers but only if we don't have to check a dozen accounts or heaven fobid track it in excel.
@p_matula@JarianGibson Well it's mandatory. Back in my day engineers could review a log file, troubleshoot and call support if they got stuck. Not everyone has 3 weeks to spare getting to l2 :(