🚀 Leading TELUS Digital in Asia Pacific 🌏 Strategy, CX, UC, CRM, Digital, AI - Chicago Booth alumni lead. Energy bunny, Father, Traveller. PSG. Opinions mine.
Kick off the year in style with us at #NRF2022. Our #retail experts will show you how to reach your #CX goals and deliver more seamless shopping experiences. https://t.co/k2COJX0MyS
.@Talkdesk announces slate of new leaders in Asia Pacific
* Peter Coulson, VP , APAC, from @salesforce
* @AugusBagus RVP, ASEAN, from @Avaya
* Patrick Micallef, regional director, ANZ, from Avaya
* @Andrew_Antal head of marketing, APAC, from Salesforce
https://t.co/B6o53lDbVi
Watch this on-demand webinar to learn how to:
*️⃣ Capture voice, emotion and intent to improve and inform interactions.
*️⃣ Enable self-service authentication, provisioning and more.
*️⃣ Capture real-time #subscriber activity and make it actionable. https://t.co/UizXh3G9at
Talkdesk Research survey of 200 #CX professionals in the #financialservices and #insurance industry finds rising expectations and new competition are raising the stakes to elevate CX. https://t.co/F3jVpyZbwi
We're excited to connect with you virtually at #GartnerSYM. Join our experts to learn more about how #AI and #automation enhance your customers’ journeys and ultimately allow you to deliver a better #CX by empowering your workforce. https://t.co/UOHnLoAfYK
#Callcenter routing is a crucial technology for successfully personalizing #customerservice and improving performance by assigning the best agent to handle a specific customer issue. https://t.co/0OELx7QV6O
Talkdesk announces Talkdesk Insurance Smart Service, a tailor-made, enterprise-grade #contactcenter solution that makes claims process smarter, convenient, and more efficient. https://t.co/hVtT5UedUx
At Talkdesk, we know the importance of #benchmarking in driving strategic business decisions. Get a snapshot of #contactcenter performance with five handpicked metrics with this report! https://t.co/3MZi0vOTQo
Talkdesk announces Talkdesk Citizen Engagement, an end-to-end #CX solution that provides a better way for government agencies to administer benefits, communicate with applicants and recipients, and modernize their #contactcenter operations. https://t.co/foFMoDEUPu
Learn:
✖️ How contact center metrics changed during 2020 compared to 2019.
✖️ How your #contactcenter performance stacks up against peers across industries, regions and company sizes.
✖️ Tips to optimize your contact center and improve #CX. https://t.co/yBhyVVgS5H
.@storageunitsoft leverages Talkdesk Studio and Talkdesk Workforce Management to provide tailored, affordable #contactcenter services, reducing the time needed to handle voicemail and callbacks by 78%. 📉 https://t.co/UUQEHzZAIA
Join @burlstamp as he explores actionable steps providers can take to create a #patient-centric employee culture and ultimately drive better #patientexperiences.
📆 September 23, 10-11 a.m. PDT.
https://t.co/bF0tFpBsGx