Below are the transaction details for your reference:
Reference ID: FTiA6a2-qa36zJJIYtfdYFpObxVLLK
Transaction ID: TX6L7GJ-TWXUL-6YC3B7
I have attached screenshots for your review. @krakenfx@krakensupport@krakenpro
Dear Kraken Support,
I am writing regarding a Bitcoin withdrawal that was sent to my wallet yesterday, which is still showing as “processing” with no TXID generated.
@krakenfx@krakensupport@krakenpro
At this time:
- I have not received the Bitcoin in my wallet
- No TXID has been provided
- The sender has also not received any refund @krakenfx@krakensupport
The sender received the following message from your team stating that the withdrawal was undergoing additional review and would resume within 24 hours if no issues were found. However, it has now been more than 24 hours, and the transaction has not been completed. @krakensupport