Auto&General

Auto&General is trusted for its uncompromising quality from cover to claim. Since 1985, we have been, and always will be, #NeverNotThere.
INS&FSP. Ts&Cs online

[Auto&General @AutoandGeneral]

@matimumarcus Good day Tim, thank you for contacting us. We apologize for the service you have received regarding your policy. Kindly send us a private message and provide us with your policy or ID number, contact number and how we may assist you. ^CL

[Auto&General @AutoandGeneral]

There’s a new name at the PGA Championship.

Auto&General is proud to announce its sponsorship of the Sunshine Tour’s SA PGA Championship.
This esteemed tournament, scheduled for 5 - 8 November 2026 at The Country Club Johannesburg: Woodmead, has a storied history featuring legends such as Bobby Locke, Gary Player, Ernie Els, and Louis Oosthuizen.

This collaboration reflects Auto&General's commitment to excellence and being present when it matters most. Just as golfers dedicate countless hours to preparation, Auto&General is dedicated to delivering exceptional experiences for customers, brokers, and the broader public.

[Auto&General @AutoandGeneral]

@Masiza3912 Good day, we are sorry to hear about the outcome of your claim for your sound system. Please send us a DM with your policy number or ID number and contact number in order for us to review your claim. ^KH

[Auto&General @AutoandGeneral]

Celebrating the ones who make our community shine. ✨🏆

The wait is officially over, and we have our next four August winners:
🎁 Shani Roets

🎁 Thandeka Angel Nghulele

🎁 Gordon H Hlogoelo

🎁 Kagisho Moleme

Thank you to everyone who participated and played along!

[Auto&General @AutoandGeneral]

@ornertte @Katzthepunter @VillageGuluva Good day Omie, thank you for contacting us. How may we assist you today? ^CL

[Auto&General @AutoandGeneral]

📖 Find out how we turn claims into peace of mind: https://t.co/HJ1q0LuUbB

#NeverNotThere #TrustMatters #ServiceRight #RUClaimsReady

[Auto&General @AutoandGeneral]

True claims certainty comes from total transparency.

Recovering from a road accident shouldn't feel like navigating a maze.

We've unpacked the exact steps that happen behind the scenes at A&G, from instant approved towing and expert assessments to first-time-right repairs.

[Auto&General @AutoandGeneral]

Whatsapp Link 🔗: https://t.co/bQivCklVES

[Auto&General @AutoandGeneral]

I am extremely happy with the service I received from Auto&General. The service was friendly, professional and efficient from start to finish. Everything was handled quickly and with great communication, which made the whole experience so much easier. Thank you to the Auto&General team for the excellent service. I would definitely recommend them to anyone looking for reliable insurance and great customer service!” - Nicolene (HelloPeter, Aug 2026)​

Thank you, Nicolene, for your outstanding recommendation and for allowing us to deliver on our promise of exceptional service.​

Tell us about your journey: We’d love to hear about your experience with our team. Share your story with us on the WhatsApp link in the comments below

[Auto&General @AutoandGeneral]

@gas7 Hi Gareth, we are so sorry to hear about this. Please send us a private message with your policy/ID number so that we can look into this for you. ^CT

[Auto&General @AutoandGeneral]

@KayGee_Ma @NetstarSA @lasizwe @Iced_juudy Good day Kenzo, Netstar are trying to reach you. Please can you provide us with your contact number via a private message. ^CL

[Auto&General @AutoandGeneral]

@KayGee_Ma @lasizwe @Iced_juudy @NetstarSA Good day Kenzo, thank you for contacting us. Are you referring to the policy that was cancelled in 2025? ^CL

[Auto&General @AutoandGeneral]

@LindoM45 @Tesla Good day Lindo, thank you for contacting us. Please send us a private message and provide us with your contact number and we will arrange for our sales team to call you for a quote. ^CL

[Auto&General @AutoandGeneral]

@MsomiCharismah Good day Sbonelo, we are sorry you feel this way. However, we note that your matter has been reviewed by our Internal Dispute department and they have discussed the outcome with you. ^CL

[Auto&General @AutoandGeneral]

Professionals keep showing up.
For the practice.
For the pressure.
For the next opportunity.
And behind every professional are the people who never stop showing up for them
Auto&General; Never Not There with @sunshinetourgolf.

[Auto&General @AutoandGeneral]

@MsomiCharismah Good day Sbonelo, we will follow up for you regarding the refund of your premium. ^CL

[Auto&General @AutoandGeneral]

@MsomiCharismah We're sorry to hear about the outcome of your claim. We will refer your matter to our Internal Dispute department. They will be in touch with you to discuss the process. ^NH

[Auto&General @AutoandGeneral]

Did you know you can sometimes get your excess back?
If another driver is found fully at fault and their insurer settles, the excess you paid may be refunded once Auto&General recovers those costs.
It is not guaranteed, & depends on proof of liability , read on in the comment.

[Auto&General @AutoandGeneral]

@MsomiCharismah Hi Sbonelo, premiums are paid for the cover and benefits provided under the policy terms and conditions. If your request was declined, it would have been based on the cover available on the policy. ^CT

[Auto&General @AutoandGeneral]

@ntsakomkasi Good day Ntsako, we are happy that you have received a call and that your claim has been approved. We will arrange for our team to be in touch with you to review your policy. ^CL

[Auto&General @AutoandGeneral]

@ntsakomkasi We are sorry for the service, Ntsako. We'll follow up with our management team. ^NH

[Auto&General @AutoandGeneral]

@ntsakomkasi We understand your frustration and our team will be in touch. ^CT