@IRCTCofficial I have made two tickets on consecutive days. The transaction wasn't successful for the first one and the money was refunded within 3days. I had to cancel the second ticket immediately due to ridiculous delays. However, this time your app shows a remark +1
@IRCTCofficial this is the same bank account where you just made the previous refund, hilarious! Just to assure you, I did contact the bank, they haven't received the refund from irctc yet. I have also logged a complaint on your hopeless e-query website, no replies.
Dear @GoibiboSupport
I am curious, how are you confirming my train ticket after I have already cancelled it on your app and irctc has removed the booking. Moreover, there is no way to track my refund and I can't find any customer support number which is not a computerized voice!
@GoibiboSupport This is exactly the number I do not want. Is there no human in your customer service? How can you leave the entire helpline working on a blind IVR?
@GoibiboSupport Sorry, I am not interested in sharing my details and contact in response to an automated text. Please share a customer care contact that can actually be contacted.