GoibiboCare

My Trips: One-Stop Solution for your trip-related queries.
So, head to My Trips on the Goibibo app or DM us your booking ID

[GoibiboCare @GoibiboSupport]

#GoodToKnow #GoibiboCares | We understand you need assistance even after booking. So, tap on MyTrips on the Goibibo app for any after-booking queries or concerns related to flights or hotels. Just select the desired option to process your request.

[GoibiboCare @GoibiboSupport]

We understand that you have been following up for a considerable period and that repeated timelines have caused disappointment. However, at this stage, we are still dependent on the airline's refund processing and settlement cycle. We assure you that your case remains active and is being followed up with the airline on priority. We regret the inconvenience caused and appreciate your continued patience while we work towards a resolution.-Harshit

[GoibiboCare @GoibiboSupport]

We tried to call you on your registered mobile number; however, the call went unanswered. We would like to inform you that we are currently working on your concern and coordinating with the concerned team. We will get back to you with an update within the specified timeline.- Namrata

[GoibiboCare @GoibiboSupport]

We are actively following up with SpiceJet regarding the pending refund and are working to expedite the process. Please be assured that once the refund is received from the airline, refund will be promptly processed from our end. Thank you for your understanding and continued cooperation.- Pradeep

https://t.co/Keh3bjklQJ

[GoibiboCare @GoibiboSupport]

@ParvezShaikh99 Kindly confirm the reason for the refund request and let us know whether this is a voluntary cancellation or an involuntary cancellation by the airline. -Utkarsh
https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

@chhavitrip27 Please be assured that once the refund is received from the airline, refund will be promptly processed from our end. Thank you for your understanding and continued cooperation.

[GoibiboCare @GoibiboSupport]

@Aruunimaaa To assist you further, we kindly request that you share your booking ID along with your contact details via direct message. Providing this information will help us validate and resolve the case more efficiently. - Yashika https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

We understand your concern and sincerely regret the inconvenience caused. We are actively following up with SpiceJet regarding the pending refund and are working to expedite the process. Please be assured that once the refund is received from the airline, refund will be promptly processed from our end. Thank you for your understanding and continued cooperation. - Yashika
https://t.co/Keh3bjklQJ https://t.co/Keh3bjklQJ

[GoibiboCare @GoibiboSupport]

@niket_kask33923 We are here to support you every step of the way. We request you to please provide the booking ID and your contact number in DM. - Ritu https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

We would like to inform you that your flight has been cancelled by the airline. Accordingly, we have initiated a full refund of INR 15,839.00 against Booking ID GOFLDSTAOEXT1700971.

Please note that the refund may take 7-10 working days to reflect in your account, depending on your bank's processing timeline.

We hope this resolves your concern and look forward to serving you again in the future.- Tanu https://t.co/Keh3bjklQJ

[GoibiboCare @GoibiboSupport]

@SanskritiA11165 Kindly allow us 24 hours to getting this checked and update you further. - Mohini https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

@hema_negii We are getting this checked. We request you to kindly allow us 48 hours for further updates.- Mohini https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

@harsav360 We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Mohini https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

We have checked, and our higher management team is handling your concern. They will share further updates and the final resolution. To avoid duplication, we are closing this support ticket. Please wait for their response on the existing email thread. Thanks for your cooperation. - Ritu

[GoibiboCare @GoibiboSupport]

We are actively following up with SpiceJet regarding the pending refund and are working to expedite the process. Please be assured that once the refund is received from the airline, refund will be promptly processed from our end. Thank you for your understanding and continued cooperation. - Nikhil

[GoibiboCare @GoibiboSupport]

@AnishSingh999 We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID.- Mohini https://t.co/Gu5Me6wOAs

[GoibiboCare @GoibiboSupport]

@NehaSharmayh We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. -Annie

[GoibiboCare @GoibiboSupport]

@IamtheVaibhavD We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. -Annie

[GoibiboCare @GoibiboSupport]

Please note we are actively following up with SpiceJet regarding the pending request and are working to expedite the process. Please be assured that once the update is received from the airline, it will be promptly processed from our end. Thank you for your understanding and continued cooperation. - Yashika
https://t.co/Keh3bjklQJ

[GoibiboCare @GoibiboSupport]

@kartik_dass225 Thank you for sharing the details. Kindly allow us 48 hours to validate the issue and update you with a logical closure. -Annie

[GoibiboCare @GoibiboSupport]

We tried to reach you on your registered mobile number; however, the call went busy. We would like to inform you that the booking has already been fully utilized; therefore, a full refund is not feasible.
As a special exception and goodwill gesture, we can offer a 50% refund of INR 2,481. Kindly share your consent for the same, and upon receiving your confirmation, we will proceed with the refund process and assist you further.- Namrata