Amit Zavery

President, CPO, and COO at ServiceNow | Views and comments are my own

[Amit Zavery @azavery]

Enterprises are in accountability mode. And accountability requires a control plane. Something that sits above the agents, the models, the point solutions and actually governs what's happening across the enterprise. That's what we discussed at the JP Morgan Conference yesterday.

[Amit Zavery @azavery]

Attending @NVIDIAGTC reinforced what I know to be true — the next frontier isn't who has the best AI models. It's who can operationalize them, safely, at scale, for real human work.

Which is exactly what @ServiceNow and @nvidia are continuing to deliver, together.

https://t.co/pZPKBFHdbM

[Amit Zavery @azavery]

Look forward to talking about AI governance and trust as the new infrastructure and the path to AI impact today at #NVIDIAGTC @ServiceNow

[NVIDIA AI @NVIDIAAI]

How do you secure long-running self evolving agents?

Join our panel at #NVIDIAGTC featuring @CrowdStrike, @ServiceNow, and other industry leaders to learn about the infrastructure required to govern self-evolving AI agents like @OpenClaw.

📅 Monday, March 16 | 3:00 PM – 4:00 PM

See you there 👉 https://t.co/u6XU8T9Xr2

Can’t make it in-person? Join us virtually with a free pass to access 700+ sessions on-demand.

[Amit Zavery @azavery]

Is your business using AI—or running on AI?

I’ve seen every major tech wave. The winners always pair bold ambition with the right architecture and control.

We just published two blueprints on how to build an agentic enterprise:

📖 Executive Brief (10‑minute read) - https://t.co/N163bXRUlH

⚙️ Technical Foundation (deep dive for builders) - https://t.co/gMSMMoNjH8

If you’re asking “How do we scale AI without losing control?”, start here 👇

[Amit Zavery @azavery]

Meet the ServiceNow Autonomous Workforce. 👇

AI that suggests? Everyone has that. AI that executes start-to-finish? That's @ServiceNow . One platform.
Zero bottlenecks.

https://t.co/w595MuudL2

[Amit Zavery @azavery]

@PatrickMoorhead Loved catching up with you, Pat. I always appreciate the top voices in our industry calling out the difference between SaaS and platform, between generation and action. Enterprise orchestration has always been our bread and butter, but agentic AI is redefining what's possible.

[Amit Zavery @azavery]

🚀It’s time to redefine how enterprises manage cyber risk in the agentic era.

Today @ServiceNow announced our intent to acquire @ArmisSecurity, a combination that serves as the next step in our vision of autonomous cybersecurity as the most trusted AI control tower in the world.

Rather than fragmented views in separate tools, Armis and ServiceNow will offer a trusted AI-native platform for cyber asset exposure management, giving customers confidence because they have end-to-end proactive security across every connected device in real time.

The autonomous cybersecurity future starts today: https://t.co/oEgJSgn0iZ

[Amit Zavery @azavery]

Had a fiery challenge with Jeff Margolese, who leads our powerhouse Global Solution Consulting team at @ServiceNow. Hot sauces, hot questions🌶️ all for a good cause!

Each hot sauce unlocked donations for @OsaatSchool - turning heat into hope for students throughout rural India. This team doesn’t just solve complex problems for customers; they step up to help others, too.

Proud of our culture of competition + compassion.
#SolutionConsulting #Teamwork #GivingBack

[Amit Zavery @azavery]

Just stepped out of our leadership offsite. In a world of Zoom fatigue, this was a vital reminder: no digital tool can replace the energy & breakthrough thinking of being side-by-side.

We pressure-tested strategy in real time.

We mapped what a true AI Control Tower capability could be - a unified command hub for any enterprise to move from reactive to proactive.

For us, it’s about one thing: architecting intelligent control to deliver next-level customer success.

Iron sharpens iron. Back with a sharper, shared vision.
#Leadership #BusinessReinvention #AIControlTower

[Amit Zavery @azavery]

Honored to be included in this @Forbes piece by @tarunjg24 on the principles of building enduring companies.

My take: In an AI-everywhere world, the most counterintuitive strategy can be strategic disconnection.

Sometimes you must pause the noise to see the signal.

#Leadership

https://t.co/2jkzaEJhQg

[Amit Zavery @azavery]

It's an exciting day @ServiceNow!

Enterprises are only growing more complex with time, and we are perfectly positioned to be the control tower across that complexity.

We are a system of action – a platform of action – and this next evolution builds the trusted identity layer agents need to act safely at scale.

[ServiceNow News @ServiceNowNews]

We’re bringing @vezainc’s leading identity security solutions to ServiceNow. 🔒 Identity is quickly becoming one of cybersecurity’s most important areas. With this acquisition, we’ll extend ServiceNow's capabilities to give customers clearer visibility and control over every identity, empowering teams to protect their critical data and AI environments with confidence. https://t.co/JASvqX4Xk6

[Amit Zavery @azavery]

@ServiceNow + @NVIDIA = Accelerating trusted enterprise AI.

The future of AI is built to execute 🚀

#DigitalTransformation #TechnologyPartnership #AIForBusiness

[Amit Zavery @azavery]

🚀 Huge announcement! @ServiceNow & @NTTDATA are expanding our strategic partnership to supercharge AI-led transformation for enterprises worldwide.

We're designating NTT DATA as a strategic AI delivery partner to help customers deploy AI-powered automation & achieve operational efficiency at scale.

This is a game-changer for CIOs looking to accelerate value from AI. Together, we're co-developing solutions, advancing deployment models, and creating a lighthouse for the industry.

The future of enterprise AI is here, and it's built on powerful partnerships.

#ServiceNow #NTTDATA #AI #EnterpriseAI #DigitalTransformation

[Amit Zavery @azavery]

. @ServiceNow's exceptional performance is clear evidence that leading enterprises are orchestrating a new era of work and value with AI – all built on our AI platform.

🚀 $3.407B Total Revenue
🚀20.5%* YoY Subscription Revenue Growth (CC)
🚀AI products on pace to exceed half a billion ACV by year end

When you unify AI, data, and workflows, you don't just get innovation - you get exponential value. Huge thanks to our customers, partners, and incredible team for building the future with us.

https://t.co/8Qa73uDp4h

#ServiceNow #AI #Earnings

*Calculated on a non-GAAP basis. For a description of the GAAP to non-GAAP reconciliation, please refer to our earnings release issued on October 29, 2025, at https://t.co/9JcpC5cUnH

[Amit Zavery @azavery]

The AI theory era is over. It's time for impact.

Introducing AI Experience by @ServiceNow - AI built for human collaboration, not isolation. It embeds intelligence directly into your workflows to get real work done.

Game-changing tech:

🧠 Knowledge Graph
🔗 Workflow Data Fabric
🤖 AI Agents

https://t.co/rwdZhxlNIT

#AI #AIinWork #transformation

[Amit Zavery @azavery]

Huge thanks to @FellowsFund for convening the leaders and founders building the future. The focus on operationalizing #AI and delivering real value is exactly the conversation we need to be having right now.

[Amit Zavery @azavery]

Proud to sponsor the @LaverCup with @ServiceNow. It was an incredible weekend hosting customers with @colinjfleming & Jim Lesser.

A great reminder that on the court and in business, we are all in the pursuit of excellence. #LaverCup #CustomerSuccess #HighPerformance #Winning #PursuitOfPerfection

[Amit Zavery @azavery]

Proud moment: @ServiceNow is the ONLY Leader in the @Gartner_inc Magic Quadrant™ for AI Applications in ITSM! 📷

We believe this confirms our AI-native approach is a good one. AI must be built-in, not bolted-on, to truly transform work.

#1 in two Use Cases: AI for ITSM Practitioners, and AI for Autonomous ITSM. Built for people, powered by AI.

Read more https://t.co/iiBb5RO3Qi
#GartnerMQ #AINative #ITSM

[Amit Zavery @azavery]

AI's "soloists" (models) get all the hype, but scaling requires mastering the backstage: integration 🧩, global nuances 🌍, & real ROI 📈. It's about the whole orchestra. Thoughts? #AIExecution #EnterpriseAI