@tacobueno
I just got home with 20% of my order missing. Gotta fix your 91st and Sheridan store in Tulsa.
$55 dollar order. I tried to call but they won’t answer.
@Verizon Had the worst experience. inoperable Insured phone dropped with no physical damage.Replacement promised in 24 hrs.They only ship it,can't go to the store to get replacement.Why so complicated?Long Story Short, they forgot to ship it.Avoided the question the whole time.
@AskCiti Your response is exactly what I’m talking about. Leave it all up to the customer to solve their issues. You have a chatbot taking care of your customers.
@Citi replacement cards taking two weeks to arrive. Your customer lack of service is legitimately terrible because it forces your staff to take the heat. That’s the worst part.
Currently trying to get #Uber to contact a very nice Driver. I left my phone in his vehicle when he took me from the Lubbock Airport to the Enterprise Rental Car. I have to say, the #Uber process is really difficult when you do not have a phone.