Sold my old phone to @o2 recycle after my upgrade. Accepted payment on Monday 4 December only to check on Friday 8 December - payment hadn’t been requested. Checked again on Wednesday 13 December, payment not made but assured it would be. 18 December, payment wasn’t processed 🤬
Decided to sell my old phone back to @o2 recycle. Accepted the offer on 4 December and expected payment within 3-5 days. It’s now been 2 weeks and 10 working days and I just found out (for the third time) that the payment hasn’t been processed.