Ben Grossman-Kahn

Co-Founder/Principal of Catalyz. Prior: Founder, Nordstrom People Lab. Nordstrom Innovation Lab. Stanford

[Ben Grossman-Kahn @BGrossmanKahn]

For more insights on culture, 21st century leadership and design thinking, follow @WeAreCatalyz, official twitter of company I cofounded..

[Ben Grossman-Kahn @BGrossmanKahn]

@NWischoff Friday night family movie nights. Chocolate chip pancakes for birthday breakfast. Make your own pizza nights. Night or two getaway at fairmont gold room for spring break.

[Ben Grossman-Kahn @BGrossmanKahn]

@Codie_Sanchez We always coach teams to "Fall in love with customer problems, not solutions"

[Ben Grossman-Kahn @BGrossmanKahn]

@AqibSalari56537 Love your Temple Square pic! I’m researching visitor experiences to Temple Square and would love to hear more in a quick interview. DM me if you’re up for it—$5 coffee gift card as thanks! #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

@KenTheJr_v1 @Permissionless @Ch_JesusChrist Hi! Did you end up making it to Temple Square? I’m researching visitor experiences to Temple Square and would love to hear more in a quick interview. DM me if you’re up for it—$5 coffee gift card as thanks! #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

@Bagrly @LDSchurch Love your Temple Square pic! I’m researching visitor experiences to Temple Square and would love to hear more in a quick interview. DM me if you’re up for it—$5 coffee gift card as thanks! #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

@CarlaGalicza Love your Temple Square pic! I’m researching visitor experiences to Temple Square and would love to hear more in a quick interview. DM me if you’re up for it—$5 coffee gift card as thanks! #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

@bchambers1 Love your Temple Square pic! I’m researching visitor experiences to Temple Square and would love to hear more in a quick interview. DM me if you’re up for it—$5 coffee gift card as thanks! #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

@r0bharr1s Love your Temple Square pic! I’m researching visitor experiences to Temple Square and would love to hear more in a quick interview. DM me if you’re up for it—$5 coffee gift card as thanks! #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

Visited Temple Square in the last 4 years? I’m researching visitor experiences and would love your take in a quick interview. DM me—$5 coffee gift card as thanks if selected for an interview! #TempleSquare #SLCResearch

[Ben Grossman-Kahn @BGrossmanKahn]

Hi,

My user research firm, Catalyz, is conducting research to better understand how visitors plan for and experience trips to the Temple Square site in Salt Lake City. We are currently seeking to hold virtual interviews with anyone who has visited in the past 4 years. If you are interested and willing to help with this research, please fill out this short survey which will help us understand more about your previous experiences.

Survey Link: https://t.co/4kucDHuFxB

The data from this project will be used to inform the design of new digital tools to help future visitors plan their visit.

#saltlakecity #templesquare #Utah

[Ben Grossman-Kahn @BGrossmanKahn]

@joshuareeves A few years ago I was interviewing a nun about culture in Healthcare clinics, and she dropped a quote that still resonates. " No margin, no mission"

[Ben Grossman-Kahn @BGrossmanKahn]

@wsferries Seriously? We've been sitting in lopez ferry line for 3 hours with a toddler, line is incredibly backed up but thought 620 ferry was 10 minutes away. Confused how voluntarily canceling a sailing after already canceling 2 earlier due to mechanical issues helps 🤔 😪

[Ben Grossman-Kahn @BGrossmanKahn]

@SahilBloom Agreed! Just had a custom map made for my parents to celebrate their retirement- it has illustrations of all the places they've lived + memorable family vacations, highlights our most memorable family road trips with little icons, etc. Highly recommend https://t.co/WfWRcmiLE3

[Ben Grossman-Kahn @BGrossmanKahn]

@jeremyutley Quote taking > note taking, then framestorm before you brainstorm!

[Ben Grossman-Kahn @BGrossmanKahn]

@shyamk77 @mulegirl @WeAreCatalyz Then you can pressure test your questions by doing quick mini brainstorms on each one to see which generate the most interesting types of solutions. You can also weed out framing questions that are overly narrow or too broad..

[Ben Grossman-Kahn @BGrossmanKahn]

@shyamk77 @mulegirl @WeAreCatalyz Great question! Haven't done a formal writeup yet but essentially a framestorm involves generating lots of different ways to frame your design question- could be a "how might we" brainstorm or another format.

[Ben Grossman-Kahn @BGrossmanKahn]

@ShaunaCausey @tristajaye @MichelleBee I believe @Christy77125020 is doing something along these lines with @ArtemisC_LLC ...

[Jake Paul @jakepaul]

Screw it… If Rams win the Super Bowl I’m giving one person $10,000 who likes and retweets this Tweet.

Must be following me and @SimplebetHQ so we can DM you if you win. GO.

[Ben Grossman-Kahn @BGrossmanKahn]

#gosounders #sounders

[Ben Grossman-Kahn @BGrossmanKahn]

@SoundersFC getting em started early!! Cheering you on instead of bedtime stories!!