Brian Collins

[Brian Collins @BJC68]

Sorry but two calls already today with your Retentions Teams have failed so not sure exactly which magic wand you think you can wave. Vodafone are less than half the price for the same phone and package.

[EE @EE]

Hello, Brian. We'd always love the chance to reward loyalty. Our teams will always offer the best plan available for your account at that time. Please give us a call on 150 from an EE mobile or 07953 966 150 from any other phone, and hopefully we turn this around for you. For more ways to contact us please see this link 👉 https://t.co/mqgwF8ASIT

[Brian Collins @BJC68]

@EE customer loyalty is not something this exists within EE’s business model. Apparently 19 years with the company warrants an insult of an offer on an upgrade. Quoted more than double what I can get with Vodafone. Thanks but no thanks EE. I will just walk.

[Brian Collins @BJC68]

@TicketsQPR @qpr one spare in R Block safe standing for QPRSUN today. DM me if interested.

[Brian Collins @BJC68]

@TicketsQPR ticket in R Block safe standing available for tonight against Coventry. DM me if interested. Cheers.

[Brian Collins @BJC68]

@qpr @TicketsQPR One spare U25’s R Block Safe Standing for Millwall game today. DM me

[Brian Collins @BJC68]

@MicrosoftHelps making allowance for elderly, vulnerable customers with the onset of dementia, once made aware of the situation, is something that should be embraced rather than passing customers from dept to dept in an effort to avoid your morale responsibility. Shame on you.

[Brian Collins @BJC68]

@MicrosoftHelps Hi, having given you time to resolve the scenario and deliver some customer service recovery I see there is no intention of taking ownership/responsibility.Pls provide email for a senior manager in Customer Services UK who I can message directly with my complaint.

[Brian Collins @BJC68]

DM sent, wait ages for agent to respond. Explain situation, then nothing. No response, no “please wait whilst we look into it”. Nothing. Luckily I have the whole transcript which I’m happy to share. Is there any chance of some level of customer service from Microsoft? Any?

[Microsoft Support @MicrosoftHelps]

@BJC68 Hi Brian! Your tweet caught our attention. We see that you wanted to know the email address to raise complaints, and we'd like to help sort this out. Kindly send us a direct message (DM) for us to maximize our character usage. All the best! -Rav https://t.co/3qcAsLFkaY

[Brian Collins @BJC68]

@MicrosoftHelps Hi, can someone please advise a suitable email address for us to raise an official complaint reference refusing to refund money to a vulnerable pensioner. Thanks.

[Brian Collins @BJC68]

@Jonesy_QPR @Qpr_Tickets @QPR Still got it currently. DM me.

[Brian Collins @BJC68]

@omcsmith10 @Qpr_Tickets Yes. DM me

[Brian Collins @BJC68]

@Qpr_Tickets 1 spare available for today in R Block.

[Brian Collins @BJC68]

@RossiQPR @Qpr_Tickets @QPR Still need one?

[Brian Collins @BJC68]

@Jonesy_QPR @Qpr_Tickets @QPR Still need a ticket?

[Brian Collins @BJC68]

@Ianexall1 Ticket gone now mate. Sorry.

[Brian Collins @BJC68]

@8ates_ @Qpr_Tickets Just gone mate. Sorry.

[Brian Collins @BJC68]

@Qpr_Tickets selling 1 ticket in R Block Safe Standing. DM me if interested.

[Brian Collins @BJC68]

@Ianexall1 Only 1 available. DM me if still interested mate.

[Brian Collins @BJC68]

@Ianexall1 Think it is sold out. Did you need a ticket?

[Brian Collins @BJC68]

@lukas_ross10 @QPR If you are still after one, a seat in R Block Safe Standing Row Z has just come up for sale on Twickets.