Brett Morgan

Software Engineer, Sailor, Doit Yourselfer, father of two girls

[Brett Morgan @bmorgan]

@FidiumFiber here’s an update on your outage in Winhall, VT. I drove down the road and found Consolidated crew. A logging truck took out your fiber optic line. It’s being fixed. ETA Friday 6/28, maybe. Maybe you should let your customers know it’ll be another 24hr 🙁👎

[Brett Morgan @bmorgan]

@FidiumFiber How about an update on outage in Southern VT. I’ve called 3 times, 1st you didn’t acknowledge outage, 2nd you scheduled appt for next day, 3rd I was told appt was cancel, as it was outage. I’ve gotten no updates. It took an hour to get through on 3rd call.

[Brett Morgan @bmorgan]

There’s an outage, but no one can provide update after 24hrs. Hour plus wait times for tech and customer service. No information on web. Incurring cellular data charges. Maybe I should go back to @Xfinity.

[Brett Morgan @bmorgan]

@AmericanAir I did and was told that a refund was not possible. I escalated and they had to schedule a complaint call on Monday. I was not the only one that thought they had been had. Pretty much everyone in line was dealing with same bait and switch. I'm now at Enterprise.

[Brett Morgan @bmorgan]

@AmericanAir you really should check who you do business with your Rewards. The rental cars through your partner Rocket/York are a total sham. Added fees for tolls, insurance per/day. A real bate and switch. No refund, because it was buried in fine print. Do better AA.

[Brett Morgan @bmorgan]

@amazon will I get my 2-day shipping back with the price increase of Prime. @Walmart and @DICKS don't seem to have a problem getting me things in 2-days, so don't blame @UPS or @FedEx.

[Brett Morgan @bmorgan]

@BostonLogan could you please tune the TV’s in Logan terminal C to FOX so we can all watch US Women in the World Cup!

[Brett Morgan @bmorgan]

@Cigna Easy decision to move to another insurance company. Not approving MRI recommended by Dr, take Advil instead you say. #badinsurance

[Brett Morgan @bmorgan]

@jengolbeck you are so right, java sucks, teach #clojure. It'll make you happy!

[Brett Morgan @bmorgan]

I want this! Awesome Waterjet Cutter https://t.co/12Cu4KEu07

[Brett Morgan @bmorgan]

Verifying myself: I am brettmorgan on Keybase.io. LgDy16XvXtq6xj7TXMwaTILcWWgQWhDAvSpU / https://t.co/iJcTUf1Vu8

[Brett Morgan @bmorgan]

@JetBlue thx for giving my wife and kids TSA Pre and not me.

[Brett Morgan @bmorgan]

@insomniacdotcom You website (via ad) used 32 GB of my mobile data in one day. Where shall I sent my ATT bill??

[Brett Morgan @bmorgan]

@BrianHalweil You can't beat the $7 lunch special at Route 7 Grill in GB. Great locally sourced food, lunch & dinner. @R7G

[Brett Morgan @bmorgan]

@BrianHalweil Only that great spot to get some home cooking in S. Egremont, but we'll keep that a secret!

[Brian Halweil @BrianHalweil]

From bagels to beer, cheesemongers to apres-@CatamountSki dining. 17 tips for your snowy Berkshires getaway. http://t.co/i7ly7lvXcr

[Brett Morgan @bmorgan]

What interests me now in software http://t.co/PzeSNHbnly

[Brett Morgan @bmorgan]

Christmas at the Morgans 2013 http://t.co/YvaPblmdj2

[Brett Morgan @bmorgan]

@JetBlue of course, why didn't I think of that. They are responsible this whole mess. They are closed now, getting beauty sleep, I'm not!

[Brett Morgan @bmorgan]

@JetBlue Sure, get my 2 girls fully outfitted in ski gear by 8am tomorrow, since you can't deliver bag JFK-DEN in 2 days.