Fidium Fiber

Need friendlier, more flexible fiber internet? We’re now available in select cities in CA, IL, MN, PA and TX — plus, ME, NH and VT! Sign up now 🤖 💚

[Fidium Fiber @FidiumFiber]

@dr5jRobertson Hello. We are sorry to hear your connection hasn't been working as it should. Please direct message us your account number or address so we can look into this further for you.

[Fidium Fiber @FidiumFiber]

@basfroman Hello and thanks for reaching out. We are sorry for the issues and the frustration getting them fixed. Please Direct Message us your account number or address so we can take a look and see what we can do to fix things once and for all.

[Fidium Fiber @FidiumFiber]

@dr5jRobertson Hello, we are sorry for the slow speeds you are seeing. Please Direct Message us your account number or address so we can look into this further for you.

[Fidium Fiber @FidiumFiber]

@J64sGamrEvlTwin Hi, we are sorry for the wifi issues. Can you send us your account number or address so we can look into this? You can also reach our technical support team at any time at 1-844-434-3486.

[Fidium Fiber @FidiumFiber]

@bikeguru72 Hi Skip, thanks for reaching out. We are sorry you are not getting the speeds you should be getting. Please reach out to our tech support team at 1.844.434.3486 and they will be happy to get things back to the way it should be.

[Fidium Fiber @FidiumFiber]

Nothing ruins a touchdown moment like a spinning wheel.

With the help of Fidium Fiber, you can stream every play, commercial, and half-time show without a buffer. Get game-day internet you can count on: https://t.co/6b8qiBCrnI

[Fidium Fiber @FidiumFiber]

@J64sGamrEvlTwin Hi, sorry for the poor experience, please direct message us your account number or address so we can look into this for you.

[Fidium Fiber @FidiumFiber]

@jumpingraindrop Hello and thanks for reaching out. We are sorry for the issues with your services and the time it has taken to get them fixed. Please direct message us your account number or address so we can look into this further.

[Fidium Fiber @FidiumFiber]

@PSelsky Hi Paul. The fastest way to report service issues is to call our technical support team at 1.844.434.3486 and they will be able to help.

[Fidium Fiber @FidiumFiber]

@G_Kang Hi Gurpreet, please direct message us your account number or address so we can look into this further for you.

[Fidium Fiber @FidiumFiber]

@PSelsky Hi Paul, thanks for reaching out. We don't have any widespread issues in the Sacramento area at the moment. Please reach out to our tech support team at 1.844.434.3486 so we an take a look and get everything back up and working.

[Fidium Fiber @FidiumFiber]

You’ve got questions, we’ve got answers!

At Fidium Fiber, we’re committed to making your internet experience as smooth as possible. Whether you're curious about installation, pricing, or speeds, visit our FAQ page for the answers you're looking. https://t.co/ddeqUqwF5p . 💡

[Fidium Fiber @FidiumFiber]

@Micmaz34 Hi Mike, sorry for the delay. Everything should be back to normal now.

[Fidium Fiber @FidiumFiber]

@eximiousgames Hi and thanks for reaching out. We are sorry to hear we have delivered a substandard experience so far. Please reach out to our support team at 1.844.434.3486 so we can look into getting everything working the way it should.

[Fidium Fiber @FidiumFiber]

@ColderRocks Hi James, thanks for reaching out. We are sorry for the service issues. Please DM us your account number or address so we can look into this further for you.

[Fidium Fiber @FidiumFiber]

@oskrgab Hi Oscar, thanks for reaching out. We don't have any large scale issues reported in the Katy area at the moment. If you are still having issues please reach out to our tech support team at 1.844.434.3486 and we will be happy to help.

[Fidium Fiber @FidiumFiber]

@ambarella Hello and thank you for reaching out. We were experiencing some issues in your area yesterday, but everything should be back to normal now. If you are still having issues, please reach out to our tech support team at 1.844.434.3486.

[Fidium Fiber @FidiumFiber]

@ChristySimm23 @BDorr Hello and thanks for reaching out. Please contact our support team at 1.844.434.3486 so we can investigate further and get things working the way they should.

[Fidium Fiber @FidiumFiber]

@buckyjeanne HI Aimee, thanks for reaching out. We are sorry you haven't been getting the speeds you should be. Please reach out to our technical support team at 1.844.434.3486 so we can look into getting this fixed.

[Fidium Fiber @FidiumFiber]

@dougcastoldi @Starlink Hi, Thank you for reaching out to us at Fidium. We are sorry to hear this happened. If you would like to send us a private message we can look into this with you.

[Fidium Fiber @FidiumFiber]

@BDorr X is not showing my reply, so I am sending it again. Sorry if this is a duplicate. Excellent, we should be able to get everything fixed then!

[Fidium Fiber @FidiumFiber]

@BDorr Excellent, we should be able to get everything straightened out then!