@SouthwestAir gives you 21 days from the day your bag is missing to file your claim. What they don’t tell you is 5 days after you make your claim they stop calling and helping you through the process @SouthwestAir
In Dallas for my bridal shower and @SouthwestAir lost my bag. Dress, makeup, everything gone. 48 hours later still no bag...thanks for making what was supposed to be an amazing weekend very stressful @SouthwestAir. Where’s @SouthwestAir customer service?