Really enjoyed this course I have completed, thanks to Louise Middleton @BTHFT_Transform she made it really accessible whilst I’ve been working in my new role. Such a supported first couple of months at @aedbthft 🤩🙌
Come and see the lovely Thrive team on the concourse this lunchtime. Pens, mugs and some rather fancy relaxing eye masks available 😴 Don't forget to pick up your free breakfast tomorrow morning! @bthft_od
Great to hear from Joanna and Angela about their first hand experience from the @BTHFT_OTS
Shared learning is absolutely vital 🤩
Thank you both for your honesty, feedback and chatting about “what it’s really like” within an Outstanding Programme
How can Quality Improvement be part of your journey in the @BTHFT_OPS
🔹 Training
🔹 Coaching
🔹 Support
What things are important to a patient and delivering clinical excellence?
Very useful session from @QIBradford1
“We need to the integrity and honesty between each others - this can help embed the values of the Trust
🔹 We care
🔹 We value
🔹 We are one Team striving for excellence
We want to hear your ideas”
Great introduction from @DaveSmithPharm
What does Outstanding Pharmacy Services mean to you?
Real life updates from all attendees - what a great slide, @BTHFT_OPS is definitely living our Trust values
Next up our very own @lavery_kate
“Breakout sessions - you tell us what you want from this programme”
An introduction to day, what a fab looking agenda!
🔹 Create a shared vision for @BTHFTPharm 🔹
A great welcome from @1johnholden to the @BTHFT_OPS launch!
“We will do everything as an organisation to get behind you & support you. Make the change you want to see”
#Leadership
Last week the Fast Track Team implemented Notify text messaging for patients as opposed to paper letters…
🔷 77 texts sent
🔷 “More efficient & timely” - staff
🔷 “More accessible” - patients
If you would like help to launch in your service, DM us 🤩
#TransformationTuesday
We are growing! If you have a passion for improving, learning and reflecting all to better patient & staff experience this could be a perfect opportunity for you!
🔹 Band 7 Service Improvement Practitioner 🔷
DM our page, @leah_callighan or @lavery_kate to find out more!