Bonnie Tinder

Turning up the volume of the Voice of the Customer in Enterprise Software Consulting. Founder & CEO of Raven Intelligence.

[Bonnie Tinder @btinder]

This year’s guiding word is soar.

It’s not just about flying; it’s about rising higher, embracing new heights, and finding strength in the winds of change and opportunity.

Read about where Raven is headed in 2025. https://t.co/qw4fkiFa3V

[Jason ✨👾SaaStr.Ai✨ Lemkin @jasonlk]

It is a lot of work to switch vendors. A total pain.

So be very embarrassed when you lose an existing customer to the competition. And really find out why. No one wants to switch if they don't need to.

And do something about it before it happens again

[Maureen Blandford | Serendipitus @MaureenB2B]

A better B2B GTM path: Analysing trusted data; no cobbling:
• 20%+ boost in acquisition, expansion, retention
• 85% reduction in prep time for quarterly reports

• Colleagues collaborate, agree, decide next best steps together

ngl would've killed for this on every exec team

[Bonnie Tinder @btinder]

@MKBHD #1: Apple Watch with 7 day charge
#1a: MacBook with touchscreen

[Bonnie Tinder @btinder]

@megbear It’s why LI is so cringe.

[Bonnie Tinder @btinder]

Business business.

[MERICA MEMED @Mericamemed]

“Outdated business built a bot, A-I-A-I-O(bsolete).” 🐄🐖🐓🚜🤖

[Bonnie Tinder @btinder]

…and #ENSW vendors will be next to follow suit.

[Joseph Michelli, Ph.D. @josephmichelli]

🤔 Anthropic and OpenAI are hiring humans as fast as they can to go sit inside client companies and figure out why AI isn't being used.85% of employees can use AI. Only 25% do. The most capable AI in history is sitting unused on the desk. The constraint isn't the model. It never was.🔗 https://t.co/VdcwG1Wbcw
#josephmichelli #AllBusinessIsPersonal #KeynoteSpeaker #AI #HumanExperience

[Isaac Sacolick @nyike]

An AI apprenticeship program isn't just coursework. It's scope, design, mentorship, labs, POCs, and a real learning journey - from new hire to someone who can validate what your AI agents are actually doing.
#CIO #AILiteracy

https://t.co/Vy6VRINnwF

[Sagar Kadakia @S_Kadakia]

ROI still needing to prove out:

"We anticipate higher usage of [Agentforce] as people seem to be liking it. We don't know the ROI yet [and] if it translates into any hard savings."

From 4,000+ structured Salesforce discussions on @qualitateio

[Bob Evans @bobevansIT]

Workday’s Q1 results were strong, but the bigger story may be Aneel Bhusri pushing the company to become truly “AI-native,” not just AI-first.

https://t.co/AJWq3HWTIG

[Bob Evans @bobevansIT]

“The real #AI gold rush isn’t in the models, it’s really that unglamorous work of moving 30-year-old legacy systems to a point where agents can actually do something with the #data.” - @BTinder

#CloudWars @Workday https://t.co/7jQ8glR2G2

[Timothy Young @timyoung]

https://t.co/8jdNjdauJ6

[Meg Bear (she/her) @megbear]

@btinder precisely - that and what you do for others.

[Bonnie Tinder @btinder]

@S_Kadakia Qualitate

[Pete A. Tiliakos @PeteTiliakos]

.@Workday posts solid Q1' FY27 results:
- Total Revs of $2.542B, Up 13.5% y/y
- Subscription Revs of $2.354B, Up 14.3% y/y
- Subscription rev backlog of $8.806B, up 15.5% y/y.
https://t.co/t599pBukKC

[Brian Solis @briansolis]

The state of AI Slop in 4 charts.
Source: @wapo
https://t.co/MaozJS0w3t

[Chad Wahlquist @chadwahl]

I actually think the misunderstanding of FDE's value proposition is going to cause pain for both deployment companies and customers alike.

There is a general surface-level understanding and meme-ability of FDEs similar to our product.

In reality, what we actually do involves product leverage through back propagation of customer pain to product, a culture of shared risk-taking toward customer outcomes instead of work/consumption/selling, how we decomp problems through a lens of AI + humans, and understanding that the world is qualitative as well as quantitative…and the list goes on.

What I am NOT saying is that others can’t or won’t develop valuable FDE practices. What I actually hope to see through the cycles is a focus on customer outcomes, proof of value not proof of work, and thick software that compounds this value.

The world would be a better place.

[Bob Evans @bobevansIT]

I recently had a great conversation with @chadwahl , Architect @PalantirTech, about how the number-one company on the #CloudWars growth chart (at 70%) turns modest customer deals into blockbuster ones with regularity, and more.
https://t.co/HK3aRB6OY0

[Isaac Sacolick @nyike]

When students booed Eric Schmidt's AI remarks, it wasn't ignorance. It was a generation telling a tech billionaire he was out of touch with the reality they're walking into.
#AI #FutureOfWork

https://t.co/nlBcv9R3Jn

[Bonnie Tinder @btinder]

@johnondrasik Depeche Mode
OMD
Pearl Jam
Creed
Dave Matthews Band
Pitbull
Scorpions
Def Leppard
Foo Fighters
Train

[Bonnie Tinder @btinder]

100%. There is not yet enough real data on the meaningful impacts on the front lines atm. “Saving 75 minutes a day” (which is more what I’m hearing) isn’t the same as job displacement.

[Jawwwn @jawwwn_]

Palantir CTO @ssankar on AI layoffs:

“We’re listening too much to the inventors of AI.”

“I know that’s appealing. They’re geniuses.”

“We need to be listening to the frontline factory workers using AI saying, ‘Wow, I was able to add a third shift. I was able to hire more workers.’”

“Or the ICU nurse who says, ‘I was able to spend more time with my patients and ensure they don’t code during a shift change now.’”

Via @FoxNews