Bonnie Tinder

Turning up the volume of the Voice of the Customer in Enterprise Software Consulting. Founder & CEO of Raven Intelligence.

[Bonnie Tinder @btinder]

This year’s guiding word is soar.

It’s not just about flying; it’s about rising higher, embracing new heights, and finding strength in the winds of change and opportunity.

Read about where Raven is headed in 2025. https://t.co/qw4fkiFa3V

[Bonnie Tinder @btinder]

Business business.

[MERICA MEMED @Mericamemed]

“Outdated business built a bot, A-I-A-I-O(bsolete).” 🐄🐖🐓🚜🤖

[Bonnie Tinder @btinder]

…and #ENSW vendors will be next to follow suit.

[Joseph Michelli, Ph.D. @josephmichelli]

🤔 Anthropic and OpenAI are hiring humans as fast as they can to go sit inside client companies and figure out why AI isn't being used.85% of employees can use AI. Only 25% do. The most capable AI in history is sitting unused on the desk. The constraint isn't the model. It never was.🔗 https://t.co/VdcwG1Wbcw
#josephmichelli #AllBusinessIsPersonal #KeynoteSpeaker #AI #HumanExperience

[Isaac Sacolick @nyike]

An AI apprenticeship program isn't just coursework. It's scope, design, mentorship, labs, POCs, and a real learning journey - from new hire to someone who can validate what your AI agents are actually doing.
#CIO #AILiteracy

https://t.co/Vy6VRINnwF

[Sagar Kadakia @S_Kadakia]

ROI still needing to prove out:

"We anticipate higher usage of [Agentforce] as people seem to be liking it. We don't know the ROI yet [and] if it translates into any hard savings."

From 4,000+ structured Salesforce discussions on @qualitateio

[Bob Evans @bobevansIT]

Workday’s Q1 results were strong, but the bigger story may be Aneel Bhusri pushing the company to become truly “AI-native,” not just AI-first.

https://t.co/AJWq3HWTIG

[Bob Evans @bobevansIT]

“The real #AI gold rush isn’t in the models, it’s really that unglamorous work of moving 30-year-old legacy systems to a point where agents can actually do something with the #data.” - @BTinder

#CloudWars @Workday https://t.co/7jQ8glR2G2

[Timothy Young @timyoung]

https://t.co/8jdNjdauJ6

[Meg Bear (she/her) @megbear]

@btinder precisely - that and what you do for others.

[Bonnie Tinder @btinder]

@S_Kadakia Qualitate

[Pete A. Tiliakos @PeteTiliakos]

.@Workday posts solid Q1' FY27 results:
- Total Revs of $2.542B, Up 13.5% y/y
- Subscription Revs of $2.354B, Up 14.3% y/y
- Subscription rev backlog of $8.806B, up 15.5% y/y.
https://t.co/t599pBukKC

[Brian Solis @briansolis]

The state of AI Slop in 4 charts.
Source: @wapo
https://t.co/MaozJS0w3t

[Chad Wahlquist @chadwahl]

I actually think the misunderstanding of FDE's value proposition is going to cause pain for both deployment companies and customers alike.

There is a general surface-level understanding and meme-ability of FDEs similar to our product.

In reality, what we actually do involves product leverage through back propagation of customer pain to product, a culture of shared risk-taking toward customer outcomes instead of work/consumption/selling, how we decomp problems through a lens of AI + humans, and understanding that the world is qualitative as well as quantitative…and the list goes on.

What I am NOT saying is that others can’t or won’t develop valuable FDE practices. What I actually hope to see through the cycles is a focus on customer outcomes, proof of value not proof of work, and thick software that compounds this value.

The world would be a better place.

[Bob Evans @bobevansIT]

I recently had a great conversation with @chadwahl , Architect @PalantirTech, about how the number-one company on the #CloudWars growth chart (at 70%) turns modest customer deals into blockbuster ones with regularity, and more.
https://t.co/HK3aRB6OY0

[Isaac Sacolick @nyike]

When students booed Eric Schmidt's AI remarks, it wasn't ignorance. It was a generation telling a tech billionaire he was out of touch with the reality they're walking into.
#AI #FutureOfWork

https://t.co/nlBcv9R3Jn

[Bonnie Tinder @btinder]

@johnondrasik Depeche Mode
OMD
Pearl Jam
Creed
Dave Matthews Band
Pitbull
Scorpions
Def Leppard
Foo Fighters
Train

[Bonnie Tinder @btinder]

100%. There is not yet enough real data on the meaningful impacts on the front lines atm. “Saving 75 minutes a day” (which is more what I’m hearing) isn’t the same as job displacement.

[Jawwwn @jawwwn_]

Palantir CTO @ssankar on AI layoffs:

“We’re listening too much to the inventors of AI.”

“I know that’s appealing. They’re geniuses.”

“We need to be listening to the frontline factory workers using AI saying, ‘Wow, I was able to add a third shift. I was able to hire more workers.’”

“Or the ICU nurse who says, ‘I was able to spend more time with my patients and ensure they don’t code during a shift change now.’”

Via @FoxNews

[Bonnie Tinder @btinder]

This is your personal moat.

[kache @yacineMTB]

you can outsource your thinking
but you cannot outsource your understanding

[Bonnie Tinder @btinder]

@jonerp Ugh! Although I gotta wonder how bad the doctors notes are (or are non existent)

[Jon Reed @jonerpnewsfeed]

SAP Sapphire 2026 watch party recap - the keynote review - podcast with @btinder, @jonerp + @josheac https://t.co/vTsTyEVGN6 (via @jonerp)

[Jon Reed @jonerp]

Grab a deserted conference room, start recording, and ask: "what they heck just happened?". Also: asked Josh if his well-known critique of agentic AI has evolved. Fresh for your listening... :)