Babs Miele

[Babs Miele @BabsMiele]

@askjcp Yes I can understand that as I am retail as well but my point is I think there’s something wrong with the phones. I find it hard to believe no one picks up for 3 days? Not great customer service to call and call and no prompts and no opportunity to leave a message.

[Babs Miele @BabsMiele]

@jcpenney I’ve been trying to 3 days to get my order at the Peabody MA store. I’ve called, called customer service, emailed and Facebook just trying to pick up my order curbside per your website and I can’t get through.Can someone please help?

[Babs Miele @BabsMiele]

@askjcp Yes we saw the sign. We called the number on the sign and it just rings and rings no one picks up